Financial Aid Counselor ($60,000-70,000 + benefits)

ProPivotal
Boston, MA
$60K-$70K a year
Full-time

Financial Aid Counselor ($60,000-70,000 +benefits)

This position will provideexceptional customer service to students, parents, sponsors, staff, andfaculty. The Financial Aid Counselor will review and explain student accounts, counselon payment options, and handle inquiries.

Key Highlights :

  • Pay of $60,000 - $70,000 and competitve benefits
  • Hybrid work schedule (2 days in office, 3 days remote)

Responsibilities :

  • Manage student caseload and reconcile accounts
  • Perform audits, handle adjustments, and counsel on payment options
  • Respond to inquiries and provide timely information
  • Initiate pre-collection protocol and coordinate with other departments
  • Represent the office at events and serve on committees
  • Maintain confidentiality and adhere to professional standards
  • Perform additional duties as needed

Qualifications :

  • Bachelor’s degree
  • Financial services experience
  • Experience with Ellucian Banner
  • Adherence to policies and core values
  • 30+ days ago
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