Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manger as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Take pr...
Member Services Representative
The member services team is key creating long lasting positive experiences for our current members by making sure they feel respected, valued, and heard. Serving Fairfield, California and its surrounding areas since 2015, we prioritize our key cornerstones of safety, quality, opportunity, and commun...
Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Take pr...
Member Services Representative
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Take pr...
Member Services Representative
The member services team is key creating long lasting positive experiences for our current members by making sure they feel respected, valued, and heard. Benefits: Discounts on tuition & events for immediate family members Employee discount on Pacific Edge Pro Shop merchandise 2 free uniform app...
KFC Team Member 1300 Georgia Street, Vallejo CA
Do other people consistently pick you to be on their team because you are a great team player?. If you can answer YES to these questions, we may have the perfect role for you as a Team Member in our restaurant. This is what gives meaning to our team members, and what we hope gives meaning to you. Ke...
Customer Service Representative Graveyard
Offering excellent customer service, checking inventory levels, managing the cash register and interacting with staff and clientele. Some customer service experience is preferred. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Provide prompt, acc...
Drive Thru Cashier Team Member / Crew Member
Prior expereince as a cashier, restaurant crew member, team member, customer service, host, hostess, counter crew are highly desirable. Felix schedule40 Hours per year sick timeIRA Savings account 18 yrs or olderFree MealsFree Uniforms$20 per hour Requirements/Responsibilities Examples of Driv...
Team Member
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you mu...