The Greeter position is responsible for exemplifying excellent customer service towards patients, families, staff, and visitors, including safely transporting patients professionally and promptly throughout Springfield Clinic.
Job Relationships
Reports to the Facilities Supervisor
Principal Responsibilities
- Communicate clearly, distinctly and accurately to patients, employees, transport services, vendors and guests.
- Work schedule may include Saturday.
- Provide service excellence by exceeding the needs of every person who enters Springfield Clinic.
- Accept personal responsibility for all activity that transpires at Greeters Desk.
- Keep lobby clean and safe, including wheelchairs.
- Observe vehicles dropping off and picking up patients in the patient drop off zone and respond appropriately.
- Assist and ensure safe transfer of patients to and from wheelchairs and vehicles.
- Provide courteous wheelchair transportation for all Springfield Clinic patients.
- Promptly respond to patient requests for transport and transfer assistance.
- Exemplify excellent customer service towards patients, families, staff, and visitors.
- Provide assistance to all patients if need arises.
- Collect wheelchairs from parking areas and Clinic departments to maintain an appropriate amount of wheelchairs in the wheelchair alcove.
- Comply with the Springfield Clinic incident reporting policy and procedures.
- Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
- Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
- Perform other job duties as assigned.
Education / Experience
High School graduate or GED required.
Knowledge, Skills and Abilities
- Ability to use communication equipment.
- Able to stand and walk continuously.
- Excellent communication and customer service skills.
- Able to transfer patients to and from wheelchairs weighing >
300lbs.
Able to push patients weighing >
300lbs in a wheelchair.
Ability to push, pull, bend, and lift.
Working Environment
- Fast paced and physically challenging
- Exposure to outside elements, including wet and / or humid conditions and extreme cold and heat
PHI / Privacy Level
HIPAA4
Greeter (part time, 15 hrs)
The Greeter position is responsible for exemplifying excellent customer service towards patients, families, staff, and visitors, including safely transporting patients professionally and promptly throughout Springfield Clinic. Accept personal responsibility for all activity that transpires at Greete...
Greeter (part time, 15 hrs)
The Greeter position is responsible for exemplifying excellent customer service towards patients, families, staff, and visitors, including safely transporting patients professionally and promptly throughout Springfield Clinic. Accept personal responsibility for all activity that transpires at Greete...
Registered Nurse - TeleNurse, part time 8 hrs (every other Saturday and Sunday)
Promotes and demonstrates leadership within the department. Perform data entry at the time of the call and record all significant health history of the caller. Prioritize tasks appropriately and manage time and resources effectively. Attend all department meetings and mandatory Springfield Clinic in...
Delivery Driver (Part-time, Full-Time) Hourly Rates Ranging $15-$24/Hr.
Delivery Driver (Part-time, Full-Time) - Hourly Rates Ranging $15-$24/Hr. There is currently Nationwide demand for dependable part-time and full-time drivers who want work life flexibility and competitive pay. Driver Experience Requirements: Some current positions require no experience, which makes ...
Registered Nurse - Dermatology ( part time, 24 hrs)
The Registered Nurse is responsible for professional nursing care according to individual needs of the patient population within the rules and Regulations of the Illinois Nurse Practice Act, managing the operation of the office on a daily basis, and functioning as an integral part of the patient car...
Registered Nurse - Oncology Infusion (part time, 32 hrs)
The Infusion RN functions as an integral part of the patient care team to coordinate patient care by interacting with Oncology care team members, The Infusion RN is responsible for professional nursing care according to individual needs of the patient population within the rules and regulations of t...
Registered Nurse - Oncology Infusion (part time, 32 hrs)
The Infusion RN functions as an integral part of the patient care team to coordinate patient care by interacting with Oncology care team members, The Infusion RN is responsible for professional nursing care according to individual needs of the patient population within the rules and regulations of t...
Certified Medical Assistant - Gastro (part time, 20 hrs)
Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), or American Allied Health (AAH) at time of hire. ...
Patient Access Specialist- Telecom (part time, 16 hrs -overnights 10p-6a)
Answer all incoming telephone calls to the clinic, identify the need of the caller and route the call to the proper department with efficiency and accuracy. Demonstrate an advanced knowledge of the organization, the locations of departments, satellite locations and hours of operation for 350 + provi...
Retail Sales Associate
At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store's sales and profit. As a Retail Sales Asso...