EVENING CONCIERGE LOUNGE ATTENDANT - PT

Evening Concierge Lounge Attendant - PT

1. Free Associate Meal is provided each shift greater than six hours!

2. Flexible Schedules Available! Full Time, Part Time, and Flex / On Call is available!

3. A very competitive pay rate!

4. Tailored uniforms are provided!

5. Excellent employee discounts with Marriott Hotels & Marcus Hotels & Resorts properties!

6. Full Time benefits include : Medical, Dental, Vision, Life, 401K, Marcus Stock purchase plan, Paid Time Off : (6) Company Paid Holidays

7. The hospitality industry offers unlimited opportunities for career advancement.

8. $150 Associate Referral Bonus Program!

For those that seek it out, this property is a springboard for your hospitality career! For others, the part-time roles provide perfect balance and supplemental income for their family.

We believe a diverse workforce is something to celebrate : our team members speak English, Spanish, Vietnamese, Arabic, Kurdish, and Slovakian.

The best part of being on our team is the adrenalin rush when you hear that the tasks that you have done have created something magical for our guests! The one thing that we have learned is the difference between a good event, and a magical event, is the focus on the details.

We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out.

Now is the opportunity to be a part of something meaningful!

VIDEO TOUR :

TITLE & SHIFT : Evening Concierge Lounge Attendant Part Time. 16-24 hours per week.Each week, schedules are arranged based on various customer events.

However, some quiet weeks may have zero payroll hours if there are low guest events booked for that week. All shifts will involve weekend hours.

This team generally works during every Husker Game.

ESSENTIAL FUNCTIONS : Monitor club lounge for seating availability, service, safety, cleanliness and well-being of guests.

Act as an ambassador of the Hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.

Use a clear, understandable speaking voice, exercise judgement, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service according to individual needs.

Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

Facilitate all transactions to ensure a positive guest experience; including greeting / welcoming all guests. Responsible for maintaining stock, cutting, proper storing and labeling of all snacks, fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.

Maintain glassware inventory, and ensure cleanliness which may include the shining of glassware. Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.

Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.

Perform all other related duties and special projects as requested and / or assigned.

POSITION REQUIREMENTS :

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, Husker Game Days and the ability to work under pressure.
• Ability to obtain and maintain an active Lancaster County Food Handler and Responsible Beverage Service Training Certification as well as any additional training / certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Must have basic knowledge of food and beverage preparation and service levels for a high volume restaurant.
• Ability to obtain any required food and alcohol permits. High school diploma or equivalent required. Prior hospitality experience preferred.
• Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times. Excellent conversation and etiquette skills, interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.

Apply now! We are looking forward to getting to know you better!

EOE / M / F / D / V