Technical Business Analyst

At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day.

We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care, Fortune Best Workplaces for Millennials & Fortune Best Workplaces for Women.

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Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy - delivering value throughout the entire health system.

Leveraging our proven Shields Performance Platform - we deliver the financial results that health systems demand and the superior outcomes patients deserve.

With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems;

and a vested interest in delivering measurable results - we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.

SQL experience required

Job Purpose :

Shields Health Solutions is seeking a highly motivated Technical Business Analyst to join our software engineering team in our Data Analytics department.

This technical business analyst role will be responsible for gathering, analyzing and documenting requirements, work with the teams to create solutions, perform QA and help implement and roll out the solutions.

Candidate should have first-hand knowledge of data and data driven applications, the software development process, and a solid understanding of general IT fundamentals.

Job Duties :

• Create and present functional and technical requirements to business and IT teams and write user stories and acceptance criteria
• Analyze problems / projects to identify scope and root cause and then document the outcomes
• Work with various users at all levels IT Teammates, Business Managers, Executives and end users to plan and offer automated solutions, process reengineering and manage expectations and progress
• Discover functional dependencies and help make recommendations on system / business solutions to mitigate risk
• Facilitate data requirement review sessions with functional owners and end-user representatives
• Be the go-to-person Subject matter expert (SME) on all projects under their responsibility
• Write and review test cases and perform QA / Testing
• Manage UAT with end users including coordination and user acceptance signoff
• Prepare user and technical documentation
• Lead agile teams through iterative development for assigned projects
• Meticulously prepare and maintain all project artifacts such as functional requirements, action items, decision points, test cases, project timelines, gap analysis, meeting notes and agendas
• Participate, lead or conduct project status meetings with key project stakeholders and Team members
• Keen ability to detect when a project is stalling and what course of action (technical or operational) is required to get the project or issue back on track
• Managing technical / operational problems and follow through on resolution
• Ability to chase down and helping to solve data problems by using tools like Excel, Postgres SQL queries, JSon
• Strong analytical skills with ability to break down / understand request and troubleshoot at every layer from the application to the database layer
• Perform qualitative and quantitative data analysis
• Ability to do agile modeling such as activity diagramming / data modeling / process modeling / system modeling to communicate to Software Engineers data requirements

Experience / Education :

• College diploma or university degree in the field of computer science and / or Information Systems
• Candidate needs to have 4-5+ years of experience working as a Technical Business Analyst / Systems Analyst / Data Analyst or similar
• Experience working in strong Agile / Scrum team is required
• Solid understanding of the SDLC, IIBA-AAC / PMI Certification / Agile Scrum Certification is preferred but not required
• Solid understanding of Data Integration as well as data warehouse concepts and standard reporting models
• Proven production level Application development & support experience is required
• Proficiency with PC tools for analysis, modeling and documentation
• Develop a good understanding of the organization's goals and objectives
• Clinical, healthcare, pharmacy experience -helpful, not required
• Experience with Tableau -helpful, not required
• Must be meticulous with special attention to details of the project
• Analytical and methodical critical thinker
• Ability to adapt to changing priorities, scope and requirements with the ability to multi-task and context switch on the fly
• Strong technical coordination skills to drive requirements and technical design by working with multiple teams
• Solid Project management experience

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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