Position Description
ADP is seeking an experienced professional to join the Integration Management Team as a Data Integration Specialist . This will be a substantial customer-facing role within the Operations organization that requires a unique mix of technical and business expertise.
The ability to perform a consultative role to our internal partners within Operations and Service as well as our customers and their technology partners is critical to delivering on the key responsibilities of the position.
A successful candidate will possess the ability to utilize pre-defined file and non-file based (API) data intake methods to recommend and complete integrations for the purpose of acquiring customer data in support of ADP Tax Credits product administration.
Additionally, this role will support implementation teams as an SME while new integration capability (. APIs, File based capability) is implemented.
The candidate will pilot the new capability, define onboarding processes for emerging capability and train the broader teams on how to onboard clients utilizing the new capability.
The primary responsibilities of this role include, but are not limited to :
- Supporting the installation of ADP Tax Credits customers by implementing data integrations using already established, methodologies (API).
- Working closely with our customers and / or the Third-Party partners as well as internal business partners to define, recommend and implement effective solutions.
- Coordinating activities of internal / external technical teams completing data integrations, leading working sessions to troubleshoot issues and providing technical guidance.
- Defining onboarding processes for emerging capabilities and training the broader teams on how to onboard clients utilizing the new capabilities.
- Defining data requirements specific to the customers’ plan design, review data requirements with the customer and offer alternatives for data concerns.
- Completing iterative data auditing / testing for completeness and adherence to plan details.
- Providing feedback for data corrections to meet predefined tolerances for data accuracy.
- Coordinating activities to complete data loads into the appropriate administration system and promoting the data integrations to production status.
- Solving complex problems by taking a broad perspective to identify solutions.
- Working independently and leading others through complex situations.
- Leading process improvement initiatives that focus on bringing efficiencies to customer onboarding activities.
- Experience with Splunk or similar web-based searching and monitoring software
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