UTILITIES MANAGER - WATER TREATMENT

Introduction

Charlotte's local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone - a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees.

Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville.

Charlotte Water's FY 23 budget is $535M and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.

We value competent, skilled candidates with a customer service focus to work in a team environment.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens.

A major commerce center, Charlotte hosts several of the nation's largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame.

We work hard to ensure that the community will be a winning city for everyone - a truly remarkable place to live, work, learn and play.

Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

This position provides leadership, strategic direction, planning, and management oversight of the Water Treatment Division within Charlotte Water which includes two raw water intakes and river pumping station, three water treatment facility operations, and 13 water storage tanks and seven booster pumping stations.

Summary

• Work involves overall compliance; managing assigned workforce; ensuring the appropriate treatment of water; ensuring equipment is maintained and working appropriately;
• establishing goals for divisional staff; developing organizational structure; providing leadership and technical direction;

overseeing and reviewing team member assignments and projects; and making sure assigned area has sufficient resources to perform.

This position serves as a member of the leadership team and oversees and manages assigned operations and staff.

Major Duties and Responsibilities

• Oversees daily operation of the water treatment programs.
• Participates and provides input in personnel decisions; evaluates performance; mentors staff; and aids with career development.
• Partners with the Charlotte Water leadership team on department-wide strategic, operational, budgetary, and policy issues.
• Provides strategic direction, leadership development, resource needs, budget oversight and procurement for division.
• Tracks and addresses deficiencies to minimize negative impact to assigned division.
• Monitors performance levels and metrics applicable to the water treatment division;
• Manages safety controls and regulatory compliance.
• Provides input into the development of capital improvement programs.
• Works collaboratively with other city departments, regional partners, and regulatory partners on programs, projects, city goals, regulatory issues, stakeholder processes and initiatives
• Represents Charlotte Water in work with elected officials, other City leaders and staff, state and federal regulators, regional partners, consultants, and contractors.
• Coordinates with internal and external service providers to assure support services and other needs are met to establish and sustain efficient, effective operations.
• Performs other related job duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of water / sewer system management
• Knowledge of regulatory requirements related to Safe Drinking Water Act, Clean Water Act
• Ability to negotiate and resolve sensitive, significant, and controversial issues.
• Ability to exercise independent judgment and initiative.

Preferred Qualification

• Master's degree preferred
• Experience preferably managing water / sewer maintenance, operations, and / or engineering
• Certification in one or more fields of water / wastewater operations (i.e., Water or Wastewater Treatment Plant Operator, Maintenance Technology, Distribution / Collection System) is desired.

Minimum Qualifications

• Bachelor's degree in engineering, science, or a related field
• Seven (7) years of related work experience in utility operations and management preferably managing water / sewer maintenance, operations, and / or engineering including five (5) years of supervisory experience.
• Master's Degree
• Five (5) years of related work experience in utility operations and management preferably managing water / sewer maintenance, operations, and / or engineering including three (3) years of supervisory experience.

Conditions of Employment

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte.

The type of information that will be collected as part of a background check includes, but is not limited to : reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA).

The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report;

and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and / or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202.

Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to [email protected].

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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