A company is looking for a Service Desk Analyst - Remote / Hybrid.Key Responsibilities : Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and support policies to provide accurate solutionsRequired Qualifications : Bachelor's degree or equivalent work-related experience2-4 years of directly related experience in service desk / technical support6 months or more using database tools and / or Visual StudioBroad range of knowledge in enterprise technologies such as cloud, network, desktop, server, database, mobile devices & tabletsExperience using BitBucket, GitHub, or other repositories
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
Service Desk Analyst
Service Desk Analyst (On-site in Southfield, MI) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. Excellent customer s...
Service Desk Analyst
A company is looking for a Service Desk Analyst. ...
Actuarial Insurance Analyst IV - Remote
We are actively hiring for an Actuarial Analyst IV – Remote. As an Actuarial Analyst IV you will research and develop new methods for insurance rating. Provides training to Actuarial Analysts. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. ...
Day Shift Service Desk Supervisor - Remote
A company is looking for a Day Shift Service Desk Supervisor - RemoteKey Responsibilities:Provide oversight, development, and coaching to service desk personnelResolve complex user incidents and questions as an internal escalation pointIdentify and implement improvements in service and staffRequired...
Cyber Risk Analyst - Remote
We are actively hiring for a Cyber Risk Analyst - Remote! Join us and support CSAA IG in achieving our goals. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. ...
Customer Service Case Analyst (Remote)
As a remote Customer Service Case Analyst in Morley's reacquired vehicle management (RVM) group, you'll review cases to develop a timeline and full summary of the concerns and complaints regarding the vehicle. Location: Remote – Michigan residents. While a background in banking, auto dealerships or ...
Insurance Product Analyst IV - Remote
We are actively hiring for an Insurance Product Analyst IV– Remote. Lead analyst community: advocate for analysts, provide guidance and mentorship, cultivate team building, and lead the team through budgeting/planning and strategic ad hoc analysis. As an Insurance Product Analyst IV, you will be a s...
Junior Technical Support Specialist
Technical Support Specialist with SQL experience on the East Coast, US, for a remote position. ...
Technical Support Specialist
The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical rel...