Job Description
Job Description
Benefits / Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.
Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately.
The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Front Desk Agent
The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. ...
Front Desk Agent
Previous experience as a hotel Front Desk Agent preferred. Understand and operate front office telephone and computer systems. ...
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Cashier- Home Hardware Center Greenwood
A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and the timely, accurate processing of customer transactions. Also, a Cashier Associate greets customers as they approach the register area, scans merchandise, processes all sales, refunds...
Workplace Receptionist
Receptionist will be working with or “trained” by site management, probably by Sohil’s receptionist as to the site nuances and expectations. Receptionist handles the visitors at the front entrance. Receptionist must contact the employee the guest is meeting with when they arrive on site. When the si...
Receptionist/Donations Scheduler
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's oper...
Alterations Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task an...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Front Desk Receptionist
Are you a talented multitasker who loves interacting with people? We are looking for a friendly, energetic, charming person to be the fantastic first impression we want for our callers, visitors, and clients.The ideal candidate will have excellent verbal and phone communication skills, and a pleasan...
Front Desk Coordinator
Front Desk Coordinator - Flowood, MS. ...