A company is looking for a Customer Success Manager for their CoCounsel Legal Aid Program.Key Responsibilities : Onboard and train legal aid organizations on generative AI softwareRegularly meet and communicate with clients to ensure their needs are metManage client accounts, offer tailored software solutions, and provide technical supportRequired Qualifications : Law degree or formal legal educationExperience working with legal aid organizations, nonprofits, or government agenciesExperience in legal technology and / or AI-based software platformsStrong presenting and communication skillsInterest in learning about new technology and software
Customer Success Manager Enterprise
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Customer Success Manager
The Customer Success Manager will serve as the company's product expert, directly shaping customers' experiences within their platform. The Customer Success Manager will be the primary point of contact for their customers and users, and will work closely with their Product Development and Engineerin...
Account Manager Customer Success
Key Responsibilities:Understand all facets of the company's suite of website and marketing products and servicesPerform monthly reporting calls with clientsManage assigned accounts with a focus on revenue growth and retention while providing exceptional customer serviceRequired Qualifications:2+ yea...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Customer Success Manager Large Users
Key Responsibilities:Help scope, build, and execute processes to operate at scale with large usersManage overall account health of a book of customers via proactive outreachServe as a trusted payments and product advisor to managed customersRequired Qualifications:5+ years experience in a client-fac...
Strategic Customer Success Manager, Amazon Vendor Services - Consumables
The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. Customer Success Managers are responsible for driving Vendor business growth by providing customized insights and recommendations, educating regarding relevant tools, products, an...
Scaled Customer Success Manager
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Utilize customer data, to identify trends, that allow us to create targeted engagement campaigns ...
Bilingual Customer Success Manager in the USA (English and Spanish)
You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to ...
Customer Success Manager (LA)
We want you to bring enthusiasm and an eagerness to learn- Someone passionate and motivated, who loves being a part of a close team- A positive and solutions focused approach- Proven track record of providing great customer service- Confident in handling objections, multitasking and managing custome...
Customer Success Manager, Strategic
As a Customer Success Manager, Strategic Accounts, you’ll manage the long term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). Onboard new customers to ServiceTitan - Customer Success Managers primarily own the l...