Associate VP Business Transformation and Clinical Innovation
Location : Phoenix, AZ, United States
Do you have the right skills and experience for this role Read on to find out, and make your application.
Posted on : Oct 21, 2021
Profile
The AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships.
Working collaboratively with the Humana Military Chief Medical Officer and other Executive Committee leaders, you will design and lead multi-year transformations across various stakeholder systems to evolve delivery and operations to support an integrated approach to health.
The AVP must be a champion for change and continuous improvement, while maintaining strong relationships with aligned business partners and key stakeholders.
You will make key decisions on the implementation of new / updated programs and large-scale projects for Humana Military that support technical / operational procedures and processes, strategic plans, and performance improvements.
You will be responsible for designing multi-year approaches to our 'Convener of Care' evolution, focusing on a programmatic approach to system transformation that includes clinical, operational, and cultural drivers.
This leader will oversee and coordinate several 'Opportunity Area' growth teams, tasked with innovative experimentation acting as the conduit for transformation facilitation across various dimensions of Humana Military.
Responsibilities
- Leads, organizes, directs, manages and controls program activities and outcomes of agile teams focused on innovative transformation programs.
- Leads the development and ongoing refresh of Humana Military's Convener of Care strategy for business transformation.
- Represents the business point of view on relevant decisions related to technology needed to support operational changes.
- Drives the development of the implementation framework, playbook, and approach for customer experience and provider transformation.
- Identifies cross-functional complexities and resolves risks and issues.
- Assesses end-to-end process performance for customer and provider journeys and proposes process improvement opportunities.
- Builds and maintains strong internal working relationships across the Enterprise.
- Creates governance protocols to document and monitor business processes and transformation initiatives.
- Facilitates improvement recommendations to operating units via innovative experiments and workshops.
- Processes and synthesizes transformation program outputs into executive-level presentations and updates.
- Develops and mentors talent across the segment; fosters a diverse and inclusive work environment.
Areas Of Skill And Expertise Will Include :
- Growth mindset and proven ability to lead agile / cross-functional teams.
- Focus on using technology to create organizational efficiencies.
- Experience with clinical and business innovation.
- Strong negotiator, communicator and presenter.
- Ability to set and measure OKRs and other key metrics.
- Experience with data analysis and decision-making based on data.
Required Qualifications :
- Bachelor's degree in related field.
- 5 years of leadership experience.
- Understanding of agile concepts and / or Senior Agile Leadership skills.
- Excellent communication skills.
Preferred Qualifications :
- 5-7 years total experience including 3-4 years in management consulting or transformation.
- Medical health insurance industry knowledge.
- MBA or Masters degree.
Additional Information
25-30% travel required. We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve.
Scheduled Weekly Hours : 40
J-18808-Ljbffr
Associate VP Business Transformation and Clinical Innovation
The AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships. Associate ...
Associate VP Software Engineering Humana Government Business
Evolve the group's standards, policies, procedures, key performance indicators, and organizational structure to support activity and growth, including leading the advancement of our Software Development Lifecycle and advancing and evolving our agile development process. In this newly-created role, y...
Associate VP Distribution Experience amp Transformation
The AVP, Distribution Experience and Transformation for Marketpoint will unify future transformed experiences anchored on the needs and expectations of members and agents, and informed by data. Associate VP Distribution Experience & Transformation. Expertise in establishing and working within sc...
Hospital Director of Operations, Veterinary Medicine
Collaborate on the recruitment, interviewing, contract negotiation, and hiring of doctors with the Medical Director to maintain our high standards of care. The integrated and collaborative network of veterinary professionals utilizes state-of-the-art technology and a scientific, evidence-based appro...
Vice President of Operations
Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. The Vice President of Operations will lead and oversee the payroll and billing departments. The VP of Operations will ensure the accuracy, efficie...
Chief Operating Officer
This is a full-time on-site role for a Chief Operating Officer at Hillhouse Investment in Los Angeles, CA. The Chief Operating Officer will oversee business operations, strategic planning, financial management, and budgeting on a daily basis to ensure the smooth functioning of the organization. ...
Director of Operations
You will play a vital role in ensuring the seamless operation of field services, inventory management, and customer service, all while fostering a culture of excellence. Operations teams in delivering exceptional service quality and efficiency. Provide leadership, guidance, and mentorship to Field O...
Project Manager
Perform on-site Project Manager duties on small scope projects. Multi-Family Construction/Development Group currently seeking a Project Manager. Provide direction to the project team to complete the projects safe and on time. Work with preconstruction, estimating and scheduling on project estimate a...
Vice President of Sales
Assists in the development sales plans and programs, both short and long range, to facilitate the profit growth and expansion of the organization’s programs and services; executes upon the plans once established. The VP of Sales will report directly to the CEO and will be a key member of the executi...
Director of Operations
Create documentation protocols and ensure all records of operations are properly maintained and reviewed. Maintain a culture of accountability at every step of our process. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous...