Floor Manager

ABOUT SAGA

SAGA is the second restaurant from the team behind Crown Shy : Chef James Kent, former longtime Chef de Cuisine at Eleven Madison Park

At SAGA, we serve an 8-course tasting menu that highlights the best produce we can source from the Hudson Valley, with ideas and inspirations from our mentors, food memories from our childhoods, and the enormous breadth of cuisine we eat in New York City.

Our wine list showcases regions from the old and new world, encompassing traditional and modern styles of winemaking, with a focus on artisanal growers.

One floor above SAGA is Overstory, a cocktail bar with a wraparound terrace. An abbreviated food menu will be available at Overstory.

As a Floor Manager at SAGA, you will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & noticeably appreciative.

We are looking for a candidate that takes a 'hands on' approach to mangement and is willing to lead by example and with empathy.

As a Floor Manager at SAGA, you will work closely with senior management and Human Resources to ensure that restaurant standards and policies are represented clearly to the team and are being followed.

In addition to being present on the floor during service, your job duties will include administartive tasks such as composing daily reports, cash handling, covid check ins / temperatures, ordering & closing the restaurant.

SAGA believes in a whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction.

As a Manager , you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co workers.

This is a full time position. SAGA will be open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!

RESPONSIBILITIES

SKILLS & REQUIREMENTS

• Must have 2 years + experience in a NYC restaurant as a Manager
• Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues
• Must demonstrate strong food, wine, and spirits knowledge and eagerness to continue education
• Be comfortable using a digital point of sales system.
• Be able to effectively communicate, give and take constructive criticism, and productively lead in a small team dynamic.
• Must be able to easily adapt and improvise in order to personalize service for each guest
• Must have a strong focus, heightened attention to detail, precise organizational skills and a passion for the hospitality industry
• Have full schedule availability, including weekends and holidays
• Must be knowledgeable of Industry critics & awards

PHYSICAL DEMANDS

• The Floor Manager should
• Be able to stand for extended periods of time over 5 hours
• Be able to lift and carry 50 pounds steadily
• Be comfortable bending, sitting, walking extended distances including up and down flights of stairs, and moving.
• Be comfortable with heights, elevators and small spaces.

HERE’S WHAT WE CAN DO FOR YOU

• Comprehensive Benefits Package medical, vision, dental
• Pre-Tax Deductions for Commuters
• Paid Time Off
• Provide a work environment where you and your guests will want to return
• Provide opportunities for growth within the Hospitality industry
4 days ago