Description
About the Role : A Front Office Representative at Brand Avenue is the first point of contact for visitors and clients. This role involves managing the reception area, handling various administrative tasks, and ensuring a smooth and professional operation of the front office.
The Front Office Representative plays a crucial role in creating a positive first impression and maintaining an organized and efficient office environment.
Key Responsibilities
Responsibilities :
- Greet and assist visitors, clients, and employees in a professional and friendly manner.
- Answer and direct phone calls, take messages, and handle inquiries efficiently.
- Manage and schedule appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail and packages, ensuring timely distribution.
- Maintain an organized and welcoming reception area, including managing office supplies.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Coordinate with other departments to ensure smooth communication and workflow.
- Perform other duties as assigned to support the front office and overall office operations.
Skills, Knowledge and Expertise
Qualifications :
- High school diploma or equivalent; additional education or certification in office management is a plus.
- Previous experience in a front office or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to maintain professionalism and discretion in handling confidential information.
- Positive attitude and strong customer service orientation.
Benefits
Benefits :
- Competitive monthly salary with opportunities for performance-based increases.
- Professional development and training programs to enhance skills and advance your career.
- Supportive work environment with a focus on teamwork and personal growth.
- Health insurance and other benefits package available.
- Flexible scheduling options to accommodate work-life balance.
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