Job Description
Job Description
Must have Import / Export container experience
Position Overview : Plans the daily / weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner.
Communicate and distribute appointment dates / time to IMC drivers; owner operators and / or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time.
Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions :
- Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city.
- Send drivers their dispatches and any necessary messages through their tablet
- Handle driver service failures up to and including the authority to issue verbal and / or written discipline. Additionally, contact Manager / Cargo Specialist regarding the failure. Apply THS if needed.
- Apply any additional charges including and notify customer service of changes.
- Track / Maintain GIS yard report, MDR, CNI, and Divisional Pool
- Actively participate in driver recruiting and retention
- Monitor XRS System to assist drivers to manage their time
- Request rail billing
- Review preliminary payroll
- DI duties as requested if necessary
Skills Required
Data entry skills; Good communication and organizational skills
Knowledge Required :
- DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task
- Import / Export container experience
Supervision Received :
Operation Manager
Supervision of Others :
Drivers
Confidential Data :
Driver pay information; customer accounts; dispatch activities
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