Equal Opportunity Program Coordinator

Summary :

Reporting to the Director of Equal Opportunity Programs (EOP), the Equal Opportunity Programs Coordinator works with the University’s campus partners to oversee the EOP process and provide guidance to faculty and staff.

Job Description :

Designs and implements all aspects of EOP’s training and education programming portfolio; and assists with developing EOP training and presents current and emerging civil rights regulatory obligations, university policies and procedures, and EOP programming.

Serves as the Deputy Title IX Coordinator for Employees; and investigates and ensures timely resolution of assigned reports of sex discrimination, sexual misconduct, sexual harassment, domestic violence, dating violence, and stalking.

• Investigates discriminatory allegations integrating best practices; develops investigation plans and maintain a thorough and well-documented investigative process by gathering and documenting evidentiary material;
• acts as a neutral party throughout all aspects of fact-finding and ensures a prompt, fair, and impartial process for all parties;

and maintains a high level of confidentiality.

• Manages EOP cases in the ServiceNow (SN) platform; processes EOP cases in a timely manner and reviews the SN cases to ensure cases are up to date and resolved;
• ensures that all relevant information and documents are uploaded into the SN platform; ensures that all initial cases are routed through SN as appropriate;
• directs university employees to create cases in SN or creates cases as a means to expedite the EOP response and deliver superior customer service;

tracks cases in SN to ensure they are resolved in a timely manner; and serves as the point of contact with GTS on case management issues.

Designs and delivers training for search committees and hiring administrators; and collaborates with Human Resources (HR).

Provides excellent customer service and employs good judgment in all communications and interactions with the University community.

Manages, collects and analyzes EOP data and prepares trend reports, statistics, and assessment data identifying and creating reports;

meets critical deadlines for the completion of EOP monthly and annual reports; and works collaboratively with the departments regarding DEDI goals and initiatives and other related projects.

Oversees the updating of EOP’s website; and ensures that all sites are kept up to date and accurate.

Manages special projects which may be ongoing or short-term and require project planning and coordination.

Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.

Demonstrates a genuine commitment to diversity, equity and inclusion in the workplace and participates in activities and workshops to foster continuous learning.

Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.

Prioritizes safety in the workplace as a collective responsibility for the well-being of employees and fosters a culture of safety that is integral to our success, including strict adherence to safety procedures and protocols, as well as promptly reporting any safety hazards or incidents.

Performs related and other duties as needed.

Required Qualifications :

Bachelor’s degree.

A minimum of three years of professional experience with personnel administration, diversity education, counseling and investigations, or a related field.

Ability to communicate in American Sign Language.

Preferred Qualifications :

Master’s degree

Experience in a higher education setting.

Knowledge, Skills, And Abilities :

Excellent communication and organizational skills.

Excellent presentation and training skills to develop and promote diversity using technology and creative programming for the Equal Opportunity Programs Office.

Excellent writing skills with the ability to handle difficult or sensitive situations diplomatically.

Excellent skills in exercising professional judgment, tact, and discretion when dealing with sensitive, confidential matters.

Demonstrated ability to work with and across University departments, outside constituents and groups.

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Additional Job Details :

If the successful candidate has four years of professional experience within the required field and exceeds qualifications, they may be hired as Senior Equal Opportunity Programs Coordinator.