Sales Account Director (Social Commerce)

Kargo unites the world's leading brands, retailers, and premium publishers across screens using innovative technology and advanced creative ad formats.

At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd.

The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace.

As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability, or other legally protected status.

Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.

Kargo is 500 employees strong across offices in New York City, Chicago, Austin, Dallas, Los Angeles, Sydney, Auckland, Ireland, and London.

But we’re not stopping there, so stay tuned as we expand our map and our team.

Title : Sales Account Director

Job Type : Full time; In-Office Hybrid Required

Job Location : Chicago, IL

Summary of Job’s Purpose :

The Sales Account Director is responsible for successfully cultivating relationships with high-value prospects and winning new business opportunities for our digital marketing services.

You have a passion for digital marketing and shopper analytics, selling its value to large brands. The Sales Account Director will work with a dynamic team, engaging with leading brands and helping them solve their business challenges.

You are not intimidated by uncertainty and pushback. You're an articulate storyteller, creative, and relatable sales professional, with extensive knowledge and experience in selling solutions.

The Position :

• Strategically maps an organization to understand who the buyer is, and their motivations and independently creates a plan to move the buyer through the sales path.
• Gets a premium value for services through a full solution several-step sales process.
• Is customer-centric : wants what's best for the customer while maximizing value for the organization.
• Cultivates relationships post-initial sale to manage and close upsells.
• Drives SaaS and Services sales of high-end, high-touch across major social platforms, META, Snap, etc with large value advertising propositions.
• Builds and manages a pipeline in order to maintain consistent, substantial levels of performance.
• Collaborates with other members of the Sales and Client Services team.
• Succinctly communicates the value of SaaS and Services solutions through chains of command; selling from C-suite to VP and Director levels.
• Conducts detailed analysis of deals won and lost, in order to gain an understanding of closing ratios for future deals and forecasting.
• Operates enthusiastically with a clear understanding of the company’s vision.
• Presents the company’s vision to brands, wins their trust, and becomes a trusted advisor.
• Identifies what services to stitch together to formulate a solution and clearly develops and delivers a story to convey.

The Requirements :

• 5+ years of SaaS or Services AdTech / MarTech sales experience in a solution selling role is a must.
• Experience selling to retailers, grocery, and e-commerce brands.
• Experience selling social advertising solutions (Facebook / Meta, Pinterest, Snap, and TikTok).
• Demonstrated ability to close enterprise deals annually. Works through all buyer concerns, convinces a skeptical buyer, and pushes a deal through when it encounters friction.
• Understand how to cultivate a lead / account from a cold call to a buyer.
• Knows how to navigate complex organizations to evangelize Kargo Commerce’s value proposition to all necessary stakeholders.
• Should not be deterred by failure, is resilient and proactive. Has strong self-esteem and is unfazed by rejection.
• Experience in prospecting new clients and developing a client-direct relationship.
• Empathy, strong communication skills, and a deep respect for the power of collaboration.
• Excellent problem-solving, organizational, and analytical skills.
• Ability to communicate with technical team members, both verbally and in writing.
• A learning mindset, regardless of level of experience.

The Recognition :

Kargo and Kargo leadership are regularly recognized for the company’s growth and achievements, including :

• Ad Age’s Best Places to Work (2024).
• Built In’s U.S, New York, Los Angeles, Dallas, and Chicago Best Places to Work (2024).
• Built In’s U.S, New York, Los Angeles, Dallas, and Chicago Best Midsize Places to Work (2024).
• Martech Breakthrough Awards’ Best Overall AdTech Company (2023).
• B&T’s Best Media Platform (2021).
• Digiday Awards’ Media Award for Best Digital Product Innovation (2021).
• Martech Breakthrough Awards’ Content Management Innovation (2021).

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