A company is looking for an Insurance Agent- Service Agent to assist customers with inquiries and issues related to products and services.
Key Responsibilities
Respond to customer inquiries and manage complaints in accordance with service level agreements
Analyze and resolve problems for member accounts while providing assistance to team members
Maintain product knowledge and ensure compliance with relevant regulations and policies
Required Qualifications
Must have or obtain a Property & Casualty License within 45 days of hire
Minimum of 2 years of relevant experience in customer service or a similar field
No formal education requirement
Licensed Insurance Agent • Saint Paul, Minnesota, United States