Administration Assistant

Here at NSL, part of Marston Holdings Ltd, we are not just the parking people ; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors.

These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.

You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets. We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for an Administration Assistant.

This position is Monday to Friday, 8.30am - 4.30pm.

What does our Admin Officer Do?

• Process parking fines effectively and within contractual timescales
• Email communication to members of the public in relation to Notices issued
• Prepare and despatch all DVLA VQ4 enquiries and investigate unsuccessful requests
• Process parking permit applications for Durham City and Durham County residents in accordance with procedures
• Maintain filing systems
• Process all suspensions in accordance with procedures
• Assist with ANPR congestion charge system and the processing of parking fines through the RUC Scheme Order 2002
• Take payments for permits, suspensions and bus lane fines through the appropriate system.
• Process and bank all monies received in accordance with financial procedures

What do you need to be an Admin Officer?

• First Class Training & Development Opportunities
• 28 days’ holiday including bank holidays
• Staff benefits designed to suit your lifestyle from discounts on retail shopping, travel and socialising to health & wellbeing
• Enhanced Maternity & Paternity package subject to eligibility criteria

Pension Scheme

What’s in it for you?

• Competitive rates of pay
• 28 days annual leave including bank holidays
• Staff benefits designed to suit your lifestyle from discounts on retail shopping, travel and socialising to health & wellbeing

First Class Training & Development Opportunities

Enhanced Maternity & Paternity package, subject to eligibility criteria

If this sounds like the job for you, please apply .

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.