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Collections Supervisor

VirtualVocations
Glendale, California, United States
Full-time

A company is looking for a Collections Supervisor to lead their collections team handling the Communication / Ascendon customer base.

Key ResponsibilitiesOversee daily operations of the collections team and ensure compliance with company policies and legal regulationsDevelop and implement strategies to improve collection rates and reduce delinquencyTrain and mentor collection agents while handling escalated collection cases and negotiating payment plansRequired QualificationsBachelor's Degree or equivalent education7-10 years of collection experienceMinimum of 3 years supervisory experienceStrong knowledge of debt collection laws and regulationsExperience with multiple ERP systems

1 day ago
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