Position Summary
The Sales and Account Management Communications team provides strategic planning and communications counsel for key Sales and Account Management initiatives.
The team builds and executes on internal communication campaigns to provide important information to account teams, clients and prospects in an effort to acquire or retain clients.
The Business Communications Lead Analyst role will provide communications support for Evernorth Sales and Account Management teams.
The position is actively involved in editorial and analytical needs, working cross-functionally to support account team internal communications.
This position will also have responsibility for the coordination and oversight of the communication calendar, data analytics, and some external webcasts.
This role will also track, review, and analyze campaigns to generate activity reports for leadership on a regular basis.
Job Responsibilities
- Coordinate with cross-functional teams to write internal communication materials for Evernorth Sales and Account Management teams, clients, consultants, and prospects.
- Use communication tools to create files / reports and perform data impact required to share with Sales and Account Management teams.
- Track, review, and analyze internal campaigns to generate dashboard reports on a regular basis.
- Collaborate with subject matter experts to manage external webinars and share important information on solutions and other updates with our clients and consultants.
- Assist with documentation maintenance and distribution list management, ensuring all information is updated and accessible.
- Support communication expansion to all Evernorth Sales and Account Management teams
Must collaborate with marketing managers, Sales and Account Management leadership, and Evernorth subject matter experts. Outstanding writing, editing and analytical skills are essential, along with excellence in tactical implementation and the ability to thrive in a fast-paced, high-performance environment.
Qualifications
- Bachelors’ degree in Communications, Journalism, English, Business or related field
- 3-5 years of relevant experience (i.e. journalism, agency, consultancy, corporate communications, publications).
- Outstanding writing and editing skills and consulting capabilities are essential along with excellence in tactical implementation
- Microsoft Office programs including Excel, Word, Outlook; Strong PowerPoint design and development skills;
- Strong organizational and customer service skills;
- Proven project management skills; Ability to perform multiple tasks at one time; Ability to work under pressure, adapt to last-minute changes and willingness to accommodate last-minute requests;
Possess problem resolution skills
- Excellent judgment in dealing with sensitive materials, confidential information, critical and urgent issues.
- Excellent interpersonal communications and relationship building skills.
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