Director of Affiliate Services - Correctional Health Services

Responsibilities :

Affiliation Agreement Administration and Management

• Responsible for the provision of administrative and employment services that are provided through an Affiliation Agreement with New York City Health + Hospitals ( Affiliation Agreement )
• Serves as the initial point of contact for PAGNY and the assigned locations’ leadership on Affiliation Agreement administration and management issues
• Works with PAGNY’s Finance, Legal, Clinical Affairs and HR departments to ensure system-wide compliance with the Affiliation Agreement at the site level

Site Leadership

• Serves as a project manager to administrative and clinical managers for all Affiliation Agreement administration and management services at the assigned location(s)
• Works collaboratively with New York City Health + Hospitals on the local and system level
• Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership in coordination with all PAGNY Corporate departments and clinical leadership
• Represents PAGNY in communication and partnership with facility staff to improve organization-wide performance based on experience at the assigned location
• Identifies local labor-management issues and serves as point of contact for labor issues in partnership with PAGNY labor relations
• Maintains oversight of the PAGNY team members for the assigned locations
• Participate in joint PAGNY & H+H committees and engagements with site leadership at the assigned location(s)
• Engages in special projects and other duties as assigned by the PAGNY Chief Operating Officer and / or CHS leadership

Labor & Employee Relations

• Responsible for all aspects of labor and employee relations to ensure compliance with collective bargaining agreements, policies and procedures and federal and state employment regulations, while providing consultation, training, and constructive conflict resolution for and between leadership, staff, union leadership and bargaining unit employees.
• Oversees the interpretation and administration of employment laws and resolution / response to work 1 related situations.
• Administers daily contract, policy, disciplinary and grievance procedures (including high level and complex grievances).
• Leads investigations and responds to internal workplace complaints and assists in the response to external charges.
• Represents PAGNY-CHS at Arbitration and other third-party proceedings.

Qualifications

Bachelor’s degree, preferably in Business, Health Care Services (Clinical and / or Administrative), public administration or a similar field;

a Master’s degree is preferred.

• 5 or more years of progressively responsible management experience within a health care facility or medical group practice, inclusive of Employee and Labor Relations experience with unions / collective bargaining agreements in a healthcare setting
• Demonstrated competencies in the following areas :
• Planning, decision-making and implementation
• Analytical capacity (quantitative and qualitative)
• Financial Management
• Organizational abilities
• Oral and written communication
• Project management
• Ability to build trust through listening, supporting others and demonstrating integrity
• Proficiency in contract and financial management; experience managing union collective bargaining agreements is preferred
• Excellent client management and business literacy skills
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
• High attention to detail. Ability to maintain high standards despite pressing deadlines
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
• Must be able to prioritize a variety of time sensitive tasks. Consistently display the highest degree of integrity, professionalism, diplomacy, and discretion.

Must be able to develop strong, trusting relationships in order to gain support and achieve results

• Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
• Excellent interpersonal and communication skills

Benefits :

• Competitive compensation package
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one
• Choice of a three tiered, starting at FREE medical plans starting day one
• Excellent dental insurance including orthodontics coverage starting day one
• Generous paid time off program

Annual salary $130,

Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City.

PAGNY people do more than diagnose and treat; we uplift the spirits and dignity of patients because we love what we do, and it shows.

PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals’ wellness.

Physician Affiliate Group of New York, P.C. ( PAGNY ) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.

All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.

We require applications to be completed online.

If you wish to view PAGNY’s EEO policies, please click here. Please click here to view the Federal EEO is the law poster or visit for more information.

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