User Experience Researcher

Title : Sr. UX Researcher

Location : Austin, TX (HYBRID schedule - onsite M,W,Th)

Duration : 12 Months assignment

Job Description

Must Haves :

• Past experience working with diverse stakeholders to continuously communicate status and agreements
• Past experience setting expectations with the project teams and prioritize activities
• Preferred experience with financial services and investing, systems / design for internal users, and new product launches.

What you’ll do :

• Work with diverse stakeholders to develop research plans that include both foundational and iterative testing.
• Conduct research, deploying a variety of methodologies.
• Create or apply data-driven personas.
• Deliver actionable recommendations.
• Instill best practices for research, provide guidance on how to meet usability requirements, and deliver high-quality work on tight schedules.
• Preferred experience with financial services and investing, systems / design for internal users, and new product launches.
• Keep up to date with current UX research trends, tools and technology.
• Serve as an evangelist for user research and the benefit it provides to our clients.

What you have :

• At least 6 years’ experience as a user researcher at a consumer focused, digital product company, with experience in financial services a big plus.
• Advanced degree in applied psychology, experimental psychology, human factors psychology or engineering, human computer interaction, anthropology, sociology, or similar people-science-related discipline desired.
• Deliverables change on a project-by-project basis, but may include elements such as user interviews, task analyses, journey maps, personas, and usability testing.
• Expertise in synthesizing research data.
• Strong communicator and storyteller.
• Experience working in highly collaborative, geographically distributed software development environments on large, complex desktop web, mobile web, and mobile applications.
• Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.
• Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
• Ability to manage multiple projects at one time with attention to detail and deliver expected documents / recommendations on time.
• Effective relationship builder : ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
• Proficiency with Mac OS X and / or Windows office productivity software; hands-on experience with some of following software would be helpful but can be trained : Figma, UserZoom, UserTesting, or OptimalWorkshop.
• Preferred experience with financial services and investing, systems / design for internal users, and new product launches.

Below is the brief introduction of SPECTRA FORCE ® , the benefits we offer and the disclaimers :

About Us

Established in 2004, SPECTRA FORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.

I. proprietary talent acquisition platform, robust ISO 9001 : 2015 / ISO 27001 certified processes, and strong and passionate client engaged teams.

We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India.

Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.

SPECTRA FORCE ® is built on a concept of human connection, defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential.

Learn more at : Benefits

Benefits

SPECTRA FORCE ® offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees.

Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program.

SPECTRA FORCE ® provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer

SPECTRA FORCE ® is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws.

Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.