Collections Specialist

Job Description

Job Description

We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.

Responsibilities :

• Manage and oversee the collections process for commercial and consumer accounts.
• Communicate with clients to resolve payment delays and negotiate payment arrangements.
• Post payments accurately and update financial records in the system.
• Utilize NetSuite to track collections activities and maintain account information.
• Ensure compliance with company policies and regulations during all collection activities.
• Collaborate with billing teams to identify discrepancies and reconcile accounts.
• Prepare detailed reports on collection status and outstanding balances.
• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.
• Monitor aging accounts and follow up consistently to reduce outstanding balances.
• Proven experience in credit and collections processes.
• Familiarity with billing collection procedures and practices.
• Proficiency in using NetSuite or similar financial systems.
• Strong ability to post payments and manage account reconciliations.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy in financial reporting.
• Ability to work independently and prioritize tasks effectively.
• Knowledge of compliance regulations related to collections.