Men's Spa Lounge Attendant

Sanctuary Camelback Mountain
Paradise Valley, AZ
Part-time

JOB SUMMARY

This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members.

Tend to members and guests of the lounge areas. Recognize and interact with the members and guests, provide superior presentation of juice, tea and water while creating an environment of relaxation and luxury.

This position ensures the safety and comfort of guests and employees.

JOB FUNCTIONS

Note : the following duties and responsibilities are not all-inclusive

Guest Relations

  • Welcome and acknowledge each guest with a verbal greeting, using the guest's name when possible. Upon departure, thank guests and provide a fond farewell.
  • Actively listen and respond positively to guest questions, concerns, and requests.
  • Anticipate guests' service needs, acting on them when possible.
  • Answer questions about general property information and amenities.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.

g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).

Communication

  • Speak to guests and coworkers using clear, appropriate and professional language.
  • Talk with and listen to other employees to effectively exchange information.
  • Provide general spa orientation to guests upon arrival, such as the location and use of lockers and lounge amenities.
  • Answer questions about general property and amenities.

Provide Spa / Salon Services

  • Offer guests amenities such as water, juice, or heated neck pillows as applicable.
  • Monitor and stick to time schedule to stay on schedule throughout the day.
  • Obtain linens / towels from Laundry and fold, stack, and store in designated locations.
  • Stock towels, linens, supplies, and amenities for guests designated locations.

Policies and Procedures

  • Follow department and company safety and security policies to ensure a clean, safe and secure environment.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Report work related accidents, or other injuries immediately upon occurrence to supervisor / manager.
  • Follow property specific procedures for handling emergencies.
  • Use proper equipment and wear appropriate personal protective clothing, and perform correct lifting procedures, as necessary, to avoid injury.
  • Follow policies / procedures for the safe operation / storage of tools, equipment, and machines.
  • Follow Hazardous Material Communication Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc.

including using Safety Data Sheets.

Maintain awareness of undesirable persons on property premises.

JOB REQUIREMENTS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he / she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Physical Tasks

  • Stand or walk for an extended period or for an entire work shift.
  • Move, lift / carry, push / pull, and place objects weighing less than 20 lbs without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move up and down stairs and / or service ramps.
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).

Maintain Spa / Salon Environment

  • Maintain appearance of spa locker room / lounge areas by cleaning as needed throughout shift.
  • Dispose of trash and dirty linens in the proper area.
  • Secure supplies and equipment at the end of each shift.
  • Notify Engineering of spa / salon maintenance and repair needs

PREFERRED QUALIFICATIONS

Education

High School Diploma, G.E.D. Equivalent

Related Work Experience

Previous guest service experience. Experience in a resort environment is a plus.

30+ days ago
Related jobs
Sanctuary Camelback Mountain
Paradise Valley, Arizona

Provide general spa orientation to guests upon arrival, such as the location and use of lockers and lounge amenities. This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members. Follow department and company saf...

Sanctuary Camelback Mountain
Paradise Valley, Arizona

Provide general spa orientation to guests upon arrival, such as the location and use of lockers and lounge amenities. This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members. Follow department and company saf...

Promoted
Hand & Stone - Anthem
Phoenix, Arizona

We offer a variety of specialty modalities to our clients including Sports Massage, Trigger Point, Himalayan Salt Stone Massage, and our Signature Hot Stone Massage, Non-static cupping, and more. With only 1 location we are able to deliver a guest experience that is a 5-Star Experience every time! A...

Promoted
Sage Counseling Inc
Phoenix, Arizona

Looking to make an impact at an agency that focuses on helping those involved in the criminal justice system? Join SAGE Counseling!.We are actively looking for a Full-Time .SAGE Counseling by greeting clients, processing payments, assisting with various administrative duties, and communicating with ...

Promoted
Devin Sothan - State Farm Agent
Phoenix, Arizona

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...

Promoted
Freddy's Frozen Custard & Steakburgers
Tempe, Arizona

Freddy's is looking for Team Members - ColdLine (cashier & custard prep) - to deliver a unique mix of fun, great food, and honest hospitality. ...

Promoted
Story Lane Box
Phoenix, Arizona

We are seeking an enthusiastic and customer-focused Cashier to join our Phoenix store. Prior retail or cashier experience is a plus, but not required. If you’re a customer service-oriented individual looking to join a fun and supportive team, apply today to become a Cashier at Story Lane Box!....

Promoted
PCRK Group
Glendale, Arizona

Are you a newly graduated or experienced licensed massage therapist ready to join a dynamic and growing team with a built-in clientele? At PCRK Group, we pride ourselves on offering industry-leading pay rates, fantastic benefits, and endless growth opportunities for both full-time and part-time memb...

Promoted
Sean Overlock - State Farm Agent
Phoenix, Arizona

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...

Promoted
PB Bell Asset Management, Inc.
Scottsdale, Arizona

We are seeking a personable and organized Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. Previous experience as a Receptionist or in a related field is a plus. ...