Attendant Operations

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over years.

Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals.

We are committed to serving the community and treat our patients as family. The Attendant, Operations is responsible for the member entry process, point of sale functions, information dissemination, incoming telephone calls, and completing all cleaning assignments in a timely and high quality manner.

The Attendant, Operations is responsible for at all times providing the highest quality of service, exhibiting excellent customer service skills, and greeting all members and guests.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.

Here, you'll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities :

• Greets by name and clears all members for club entry.
• Maintains current information on all club programs, services and activities and promotes regularly.
• Handles incoming telephone calls, takes accurate messages and distributes appropriately.
• Registers members and guests for appropriate programs according to established procedures.
• Carries out all point of sale transactions according to established procedures.
• Registers all guests and makes sure all paper work is completed in full.
• Adheres to all cash drawer policies and procedures.
• Washes, dries, folds, distributes and collects soiled towels as needed into the Lifestyles locker rooms.
• Keeps supply of paper and soap products stocked for member and guest use at all times.
• Completes any daily, weekly, and monthly cleaning assignments within their designated area.
• Keeps an accurate inventory of supplies and notifies supervisor when additional supplies are needed.
• Cleans and inspects equipment (e.g. washers and dryers).
• Reports any necessary facility or equipment repairs to the supervisor and / or maintenance department.
• Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Completes mandatory education and training in order to maintain organization and department specific competencies and requirements.

Maintains applicable certification / licensure.

Other duties as assigned

Education :

High school graduate or the equivalent preferred.

Certifications :

BLS preferred.

Complexity of Work :

Ability to multi task and work rapidly to meet deadlines. Ability to work variable hours required. Basic computer proficiency required.

Work Experience :

Customer service housekeeping service health club experience preferred.

Physical Requirements :

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment :