Job Purpose : The position will advise an employer or plan sponsor in matters relating to retirement plans, review and analyze retirement plan documents, and prepare and manage plan and funding documents related to retirement.
Our ideal candidate would be a Defined Contributions Compliance Consultant with a Bachelor’s Degree, and with a current, active designation as a Qualified 401(k) Administrator (QKA) or Qualified 401(k) Consultant (QKC) from the American Society of Pension Professionals and Actuaries (ASPPA), has worked a minimum of five (5) years as a compliance consultant, and has experience working at a Third Party Administrator (TPA).
LDSCO has well-defined strategies to meet our goals.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
However, success cannot be sustainable unless we commit to and work according to our values. First among these is Honesty in all aspects of our conduct.
This includes acting with integrity in how we run our business, both with respect to our external dealings with customers, clients, and competitors and in our internal dealings with our staff.
Second is Courage. An employee who possesses the courage to proactively seek assistance and actively pursue a better understanding of their job responsibilities is a valuable asset to our organization.
For nearly a decade, LDSCO employees, supervisors, managers, and company leadership have been working from home.
If you are interested in a stable family-oriented company with a desirable work-life balance and a full-time employer, look no further.
Job Responsibilities :
- Foster and sustain relationships with designated clients, overseeing the timely completion of annual plan administration or specialized projects within defined scopes of service.
- Collaborate closely with Plan Sponsors, Record-keepers, Financial Institutions, and Auditors to offer practical solutions, ensuring clients' qualified plans remain compliant and optimized.
- Analyze, interpret, and provide expert advice on Plan Documents, Amendments, Notices, and Summary Plan Descriptions, ensuring clarity and compliance at all stages.
- Initially manage a minimum of 150 plans, with potential for growth to 200 over time.
- Efficiently oversee plan management while delivering exceptional customer service to each client.
- Conduct thorough reviews of work completed by external consultants, ensuring accuracy and adherence to quality standards through robust review processes.
- Demonstrate strong organizational skills, maintaining meticulous attention to detail and effective time management practices.
- Offer consulting expertise on matters concerning IRS and ERISA compliance, providing insightful guidance to clients to navigate regulatory requirements effectively.
- Adhere to engagement budget constraints and timelines, prioritizing tasks to optimize profitability while delivering high-quality service.
- Support business growth by contributing to proposal development and facilitating smooth transitions for new clients.
- Oversee or conduct comprehensive Annual Plan Administration tasks, including employee data reconciliation, calculations for contributions and allocations, advanced compliance testing, preparation and reconciliation of Trust Accounting, generating compliance reports, handling corrective contributions and distributions, and documenting all client communications.
- Continuously expand knowledge base to strengthen expertise in the field and maintain proficiency in systems to optimize client service delivery.
- Set and manage productivity goals for the team, ensuring alignment with company deadlines and objectives.
- Communicate potential concerns to Team Leader and management promptly.
- Perform Annual Compliance Testing to ensure compliance with IRS regulations.
- Review annual valuations for accuracy.
- Arrange and attend client meetings to foster communication and ensure client satisfaction.
- Develop and implement procedures to enhance customer satisfaction and overall service quality.
- Assist Trust Accountants and Data Collections department with client inquiries and information acquisition.
- Proactively address outstanding invoices of 90 days or more during routine interactions with clients.
- Provide technical guidance and direction to team members as needed.
- Track jobs in the Retirement Plan Administrator system (RPA) to ensure timely completion.
- Offer recommendations on suitable billing practices, collaborating with the Chief Financial Officer.
Low travel, if any, due to COVID-19. We understand the pandemic is over; however, our employee’s safety is our priority we will make decisions on non-essential travel and monitor the status of all types of viruses.
Qualifications :
- Bachelor's degree or equivalent business experience.
- Minimum FIVE (5) years of experience working as a Compliance Consultant or closely related capacity at a Third Party Administrator (TPA).
- While a designation as a Qualified 401(k) Administrator (QKA) is preferred, it is not mandatory.
- Extensive client management experience with a proven history of retention and client satisfaction.
- Advanced knowledge of the Employee Retirement Income Security Act of 1974 (ERISA) and related regulations.
- Strong attention to detail and the ability to prioritize, manage tasks, and meet deadlines.
- Ability to clearly articulate retirement terminology to clients.
- Team-oriented attitude and willingness to help others achieve.
- Strong knowledge of English grammar, composition, spelling, and punctuation.
- Ability to analyze data, determine root cause, and provide appropriate solutions.
- Computer proficiency and a strong command of the Microsoft suite of products.
- Advanced customer service skills including appropriate business etiquette in all dealings.
- Excellent communication skills, including verbal, written, interpersonal, and presentation skills.
- Willingness to take on new duties and responsibilities as requested.
LDSCO offers a challenging and rewarding work environment supported by a total compensation program that includes :
- Competitive Base Salary, with standard annual bonuses, and monthly incentive bonuses.
- Full Benefits Package including Company Paid Employee Health Insurance, Voluntary Dental, Voluntary Vision, Voluntary Additional Life and Accident insurance, and Cafeteria Plans.
- Paid Leave such as Paid Vacation, a Personal Day, Holidays, and Fun Day Program.
- Employer sponsored 401(k) plan with a 3% Safe harbor contribution.
- Employer Stock Ownership Plan.
- Company Paid Professional Development and Continued Education Expenses.
- Performance Recognition and Awards Programs.
- Flexible work arrangements to include compressed work week.
- Strong Team Environment with Social and Team Building Activities.
- Employee perks such as company discounts and company sponsored events.
These components, when combined, make up the total compensation package offered at LDSCO. Diversity creates a healthier atmosphere : LDSCO is an Equal Opportunity Employer.
In addition, LDSCO will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation imposes an undue hardship on the operation of our business.
Salary Range : $70,300 - $74,000
Bonus : $0 - $5,000
How to Apply : Qualified candidates please email your resume and salary expectations to Josie Flores, Hiring Manager.
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