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Team Lead - Government Claims - Medicare Specialist

Guidehouse
San Antonio, TX
Full-time

Job Family : PFS General

PFS General

Travel Required : None

None

Clearance Required : None

None

What You Will Do :

The Team Lead - Medicare Specialist will assist in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company.

The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients' business processes.

This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.

This position will be on a hybrid schedule working two days in the office and three days from home.

Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at ( redacted

  • Strong Medicare emphasis
  • Assisting team members both onshore and offshore
  • Mentoring of fellow team members when needed
  • Supporting of staff / supervisor to be successful and work as a team
  • Manage day-to-day problem solving and a point of contact for team questions
  • Quality assurance reviews, feedback, and other trainings as necessary
  • Sending of official correspondence (e-mails) to team members, client, and providers
  • Ability to work with other leads to develop policies and procedures, as needed
  • Provide feedback for mid-year and year end employee reviews to leadership
  • Organizing team building exercises
  • Create, distribute, and monitor team members understanding of work-related job-aides
  • Monitor and ensure compliance with company and client standards
  • Strong understanding of all software / systems used
  • Identify, validate, and report project trends / issues
  • Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team
  • All job-related duties as assigned

What You Will Need :

  • High School Diploma / GED or 3 years of relevant equivalent in lieu of diploma / GED
  • Eight years relevant experience

What Would Be Nice To Have :

  • Strong Medicare background
  • Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
  • Strong verbal and written communication skills to effectively communicate with staff and client
  • Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.
  • Demonstrated leadership qualities fostering team cohesion, accountability, and high performance
  • Demonstrated proficiency researching billing guidelines
  • Demonstrated skills providing training and mentoring to team members
  • Act as a role model for team, office, and company

IndeedSponsored

The annual salary range for this position is $65,900.00-$98,900.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include :

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at redacted or via email at RecruitingA redacted .

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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