Industrial Engineer

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs.

Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education :

• Bachelor’s degree in Industrial Engineering / Project Management / Engineering Management / or other related field.
• Master’s degree preferred.
• Certification or training in LEAN / Six Sigma.

Experience / Qualifications :

• Excellent communication skills.
• Customer focused.
• Excellent attention to detail.
• Able to prioritize tasks and meet deadlines.
• Strong interpersonal skills.
• Ability to progressively probe, analyze and identify root causes of problems, provide practical solutions, and negotiate resolutions.

Position Summary

The Industrial Engineer applies strong interpersonal relations and communications skills to provide internal consulting on quality of care, reliability of care, and patient safety.

• Delivers education / training PI modules, appropriate continuous improvement methodology and process management.
• Identifies key areas of clinical performance improvement that will reduce cost and support clinical areas with an opportunity to improve outcomes.
• Partners with Decision Support to identify key metrics and obtain advanced clinical / financial data analytics and statistics consultation in support of performance improvement goals and initiatives.
• Successfully leads project teams to ensure on time completion of assigned projects within budget.
• Partner with Decision Support and Service Lines to create dashboards and analyze key metrics to assess PI strategies.
• Provide guidance and consultation when needed, to assure linkage between outcomes of quality, risk monitoring, performance improvement, patient satisfaction and value / financial impact.
• Develops performance improvement strategies; manages and leads process improvement initiatives for the Jupiter Medical Center Pathway program ensuring initiative alignment with business vision and established PI Plan and strategy.
• Partners with Decision Support and Service Lines to develop project charters; drive results and revise plans as appropriate to meet changing needs and requirements.
• Provides Service Lines, JMC leadership team and other stakeholders with progress reports, including appropriate statistics.
• Use communication and teamwork skills to build and maintain successful working relationships throughout the organization.

Listens effectively, builds strong relationships, and openly shares best practices, tools and expertise.

• Promote patient, physician, and employee satisfaction by uncovering customer needs through open-ended questions and clarifying expectations.
• Performs other duties as assigned.
30+ days ago