Medical Assistant, Multispecialty - Salem, NH

Medical Assistant, Multispecialty - Salem, NH-(3299255)

Description

Bonus - New, full-time MA employees are eligible for a one-time, taxable bonus of $750.00 to be paid out after the successful completion of the first 90 days of employment.

About Us

MGB Integrated Care is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovative community-based ambulatory care.

This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs.

MGB Integrated Care will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across the state and region.

We aspire to be people’s first choice for health and care

rooted in well-being and kindness

by bringing world-class care closer to home (or at home!) and

being the bridge to world-renowned hospitals and research when needed.

We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team.

Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization.

Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team.

At MGB Integrated Care, we are :

• Bravely Human : We approach our work with empathy, vulnerability, and kindness.
• Clearly Honest : We seek to provide clarity amongst our teams and patients.
• Proudly Collaborative : We are all part of a team - each bringing our unique talents to bear.
• Intentionally Consistent : We intentionally live our purpose, providing a cohesive experience for both patients and providers.
• Exceptionally Creative : We continue to learn, grow, and iterate on the ways we work.

The Opportunity : Medical Assistant - MGB Integrated Care

Why This Role Is Important

This is an exciting opportunity to work on-site with a new team that will offer in-person and virtual care to our patients.

We are looking for an enthusiastic and passionate Medical Assistant who can partner with our primary care and multispecialty clinical and non-clinical staff to test out new ways of delivering exceptional care to our patients.

The Medical Assistant is an integral part of our diverse team, embracing our culture of well-being and kindness, and contributing to constant improvement.

Responsibilities include on-site work with the goal of providing a seamless, integrated experience for patients and care teams.

This role will be part of a team that will frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGB Integrated Care.

As an organization looking to invest in your professional growth, there will be opportunities for this role to learn, grow, and participate in improvement projects.

What You’ll Work On

The Medical Assistant will be primarily accountable for :

• Assuring efficient patient flow management for in-person and / or virtual visits for a variety of specialty practices, including but not limited to : primary care, behavioral health, cardiology, orthopedics, rehab, and more.
• Assisting the provider and / or nursing staff with patient care before, during, and after the visit including but not limited to : Rooming, data gathering and documentation, patient examination, procedures and treatments as directed, follow-up communication, patient education, and responding to needs to expedite visits and keep on schedule
• Functioning as an integral part of the team by collaborating with clinical and administrative staff on clinical quality, process improvement, and other initiatives that promote a culture of innovation and excellence that delivers a high standard of care
• Serving as a process advocate and coach in the practice and organization
• Improving patient experience by interacting with patients in a professional, friendly manner consistent with their needs

Qualifications

About You

• Completion of a formal program in Medical Assisting is required
• At least two years of experience as a Medical Assistant.
• Primary care experience preferred
• Proficiency with an EHR, Epic experience preferred
• Current certification with one of the following organizations preferred American Assoc. of Medical Assistants (AAMA) Credential : CMA American Medical Technologists (AMT) Credential : RMA National Healthcare Association (NHA) Credential : CCMA National Center for Competency Testing (NCCT) Credential : NCMA

Preferred Experience We Hope You Have

• Service mentality, flexibility, and interest in working in an environment that promotes innovation and a culture of excellence
• Comfort using new technology and software
• A kind and compassionate individual who employs professional interpersonal skills
• High tolerance and comfortability with ambiguity and shifts in responsibilities and processes

Etc.

Primary Location : Salem, NH

Schedule : Monday to Friday

Job Type : Full-time