Overview
Owns and manages end-to-end specific projects, initiatives, and / or activities for the Store Operations team. Directs projects, initiatives, and / or activities to improve company financials, improve and / or maintain compliance and enhance the customer experience.
Conducts data diagnostics with analytical problem solving, identifies areas of opportunity, and develops / implements solutions.
Primarily focuses on corporate projects and initiatives, many of which will involve cross-functional partnership(s) and / or in-store touchpoints.
Job Details
Development of Opportunities / Solutions
- Identifies sources of opportunity and / or develops solutions.
- Determines the size of each opportunity / solution.
Data Measurement & Problem Solving
- Analyzes and gathers data to evaluate and diagnose projects.
- Develops metrics to measure impact of projects.
- Determines on-going hypotheses and conducts root cause analysis.
- Leads problem solving session.
Implementation of Solutions
- Develops tests / pilots to prove or disprove solutions.
- Determines financial impact with expenses and savings at network rollout.
- Creates final implementation work plan for rollout of solutions.
- Presents final rollout plan to senior executives.
Qualifications
Must be able to :
- Quickly identify potential drivers of emerging problems.
- Develop creative and financial-changing solutions to identified problems.
- Create and lead group problem solving discussions and executive presentations.
- Design and execute testing regimes to validate potential solutions.
- Design and execute appropriate analyses to size potential impact of problems or solutions (., development of financial models and / or sensitivity scenarios).
- Create and execute an implementation plan for rollout to network.
- Create and craft communication leading to successful project outcomes.
- Lead multiple priorities and projects simultaneously and lead presentations to various levels of management.
- Prioritize projects based upon solution impact, time to implement and / or direction from leadership.
- Strong communication skills both written and verbal.
- Ability to partner, coordinate and delegate to all levels of management.
- Strong ability to influence without direct authority, leading to successful project outcomes.
- Proven track record of producing results and meeting or exceeding financial goals and objectives.
- Basic knowledge of retail accounting processes.
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