HR Process Innovation Architect (Remote)

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.

We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries.

We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

This role serves as a link between HR functions and technical resources by gathering requirements from functional users to translate their needs to technical parameters to aid in the accurate delivery and implementation of HR technology solutions.

A key aspect of the position is partnering with stakeholders to prioritize projects aligned with business strategy and objectives, considering resource and time limitations.

The ideal candidate will apply lean methodologies, continuous improvement concepts, and a consultant mindset to drive efficiency, improve processes, and support the strategic goals of HR and the broader organization.

The individual in this role will develop a deep understanding of diverse HR and business functions through collaboration to achieve organizational goals.

Key Performance Indicators :

Ensure on-time completion of projects and initiatives

Improve business efficiency and effectiveness by leveraging technology

Manage change through effective leadership, proactive communication, and education of affected users

Drive customer / stakeholder satisfaction through effective communication, expectation-setting, and execution

Principle Duties and Responsibilities :

Interface between functional users and technical resources to gather, translate, and communicate requirements

Work with peers, leaders, and cross-functional partners to prioritize projects and partner with the business to plan around limitations

Analyze HR data to identify trends, gaps, and opportunities for improvement

Perform ongoing reviews of business processes to identify areas for improvement and develop optimization strategies

Ensure process documentation is created and kept up to date (SOP's, job aids, etc.)

Evaluate potential system solutions considering efficacy, level of effort, alternatives, and downstream impacts

Build and maintain project roadmap for supported functions

Lead projects aimed at optimizing HR systems, tools, and procedures

Coordinate testing and validation for technology implementations

Apply concepts of continuous improvement to existing processes and configuration

Apply lean methodologies to remove wasted steps and create efficiency

Develop reporting (in partnership with HRIS) to support required business process analysis

Assist leaders with managing change by providing guidance and support to ensure successful adoption of new processes and technologies

Identify inefficiencies and propose solutions to improve HR processes and workflows.

Maintain up-to-date records reflecting changes and improvements.

Required Experience :

5+ years of experience in Human Resources, IT, or other functions with transferrable skills

2+ years of experience focused on corporate program management or technology project leadership

2+ years experience in Workday or similar complex cloud-based HR software

1+ years of experience in organizational efficiency and continuous improvement preferred

Required Leadership Traits and Characteristics :

Excellent communication and interpersonal skills.

Ability to balance and prioritize multiple complex projects.

Proficiency in project management and change management practices.

Strong analytical skills and experience with data-driven decision-making.

Extremely attentive to accuracy and detail

Excellent interpersonal, communication, and customer service skills

Communicates effectively with large, multi-level teams, including the ability to speak publicly and deliver presentations to mixed audiences

Able to analyze large amounts of data and translate observations into data-driven recommendations that improve business outcomes

Clearly articulates issues and opportunities to build consensus with stakeholders and buy-in with end users

Proactively thinks about how processes could run more smoothly and constructively challenges the status quo

Able to work independently and autonomously and make appropriate, judicious decisions in the absence of direct supervision

Formal Education, Qualifications, and Training :

Bachelor's degree in HR, Business Administration, Information Technology, Project Management or related field or equivalent experience

Certification in a recognized continuous improvement or organizational efficiency methodology preferred (Lean Six Sigma, Total Quality Management, Kaizen, etc.)

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within.

We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes :

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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