Shift Leader

Job Description

Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do.

We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it.

We base hiring, promotions, team member reviews, performance and communication off of it.

Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed.

We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary :

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values : Solid Relationships, Playing to Win, Creative Spirit and Living Better.

If you are Smart and have Integrity, Drive and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

Duties / Responsibilities :

Interacts with crew members, customers, and vendors using Tropitude (Tropitude is our mojo and what makes Tropical Smoothie Café fun and different.

It means having energy and creating a positive atmosphere).

• Delivers Unparalleled Hospitality to each customer that visits our café.
• Knowledgeable and proficient in each position within the café.
• Successfully completed the Café Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Café’s standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the café.

Required Skills / Abilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Requirements :

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced café environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.
• Shift lengths vary based on business needs, but shifts typically do not exceed 8 hours.
• Crew Members can expect to have some early mornings, late evenings, weekend and / or holiday hours.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!

Education and Experience :

• Legally able to work within the State and Federal guidelines.
• Experienced Tropical Smoothie Café Crew Member.
30+ days ago