Events Operations Manager

What We Offer

We offer a competitive salary, commensurate with experience, alongside PTO, a 401(k) and a complete medical, dental, and vision insurance package.

About Us :

Rule of Thirds is a premier dining and event destination, renowned for its exquisite cuisine and exceptional service. We specialize in hosting weddings and other special events, providing a unique and memorable experience for our guests.

We are seeking a dynamic and experienced Event Operations Manager to join our team and lead the seamless execution of weddings and all private events.

Job Summary : The Event Operations Manager is responsible for overseeing the venue planning, coordination, and execution of events.

This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple events simultaneously.

The ideal candidate will have a passion for creating unforgettable experiences and a proven track record in event management within the hospitality industry.

Key Responsibilities :

• Event Planning and Coordination :
• Develop detailed event plans, timelines, and checklists to ensure all aspects of the event are covered.
• Coordinate with the culinary team to design customized menus that meet clients’ expectations and dietary needs.
• Work closely with external vendors (e.g., florists, photographers, entertainment) to secure services and ensure timely delivery.
• Event Execution :
• Lead the setup and breakdown of event spaces, ensuring all elements are arranged according to the event plan.
• Oversee event staff, including servers, bartenders, and support staff, ensuring they are well-prepared and provide outstanding service.
• Troubleshoot and resolve any issues that arise during events, maintaining a calm and professional demeanor.
• Ensure compliance with health and safety regulations and company policies throughout the event.
• Client Relations :
• Serve as the primary point of contact for clients from initial consultation through event completion.
• Provide exceptional customer service, addressing any questions or concerns promptly and professionally.
• Gather feedback from clients post-event to assess satisfaction and identify areas for improvement.
• Administrative Duties :
• Manage event budgets, track expenses, and ensure events are executed within financial constraints.
• Maintain accurate records of all events, including contracts, invoices, and client communications.
• Prepare reports on event outcomes, including financial performance and client feedback.

Qualifications :

• Minimum of 3-5 years of experience in event management, preferably within a restaurant or hospitality setting.
• Proven experience managing weddings and other large-scale events.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Superior communication and interpersonal skills.
• Ability to remain composed under pressure and solve problems quickly.
• Proficiency in event management software and Microsoft Office Suite.
• Flexible schedule, including availability to work evenings, weekends, and holidays as needed.

Benefits :

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career advancement.
• Employee discounts on dining and events.

SHG Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.