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User Success Associate

VirtualVocations
Kansas City, Kansas, United States
Full-time

A company is looking for a User Success Associate to provide excellent customer service to patients.Key ResponsibilitiesServe as the first point of contact for patients via various communication channelsAssist with scheduling sessions and addressing patient inquiries and concernsEnsure compliance with healthcare regulations and maintain accurate patient informationQualificationsAssociate's or bachelor's degree preferred;

relevant healthcare certification is a plus3+ years of customer service experience, preferably in healthcareFamiliarity with healthcare systems and scheduling softwareProficient in Google Suite and HelpScout (preferred)Experience with Electronic Medical Records is preferred

3 hours ago
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