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Remote Customer Technical Support

VirtualVocations
Garland, Texas, United States
Remote
Full-time

A company is looking for a Remote Customer Technical Support Representative to provide support for digital solutions in an educational environment.

Key ResponsibilitiesProvide live and non-live support for various digital solutionsTroubleshoot and resolve customer-reported technical issuesDocument customer interactions using a ticketing systemRequired QualificationsHigh school graduateKnowledge of Microsoft operating systems and Office suiteUnderstanding of major browsers and mobile devicesTechnical degree or certification(s) preferredTechnical support experience preferred

4 days ago
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