Chief of Staff, Mountain Division

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests.

We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network.

We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary :

This role is responsible for partnering with the President of the Mountain Division in planning, overseeing and delivering Vail Resorts Mountain Division goals, projects, initiatives and meetings, leveraging and continuously improving the management systems and tools.

This role will be instrumental in ensuring executional excellence of the President’s top priorities, by driving the Mountain Division Senior Leadership Team (SLT) effectiveness, to deliver enterprise and function priorities.

This facilitative leadership role requires a combination of personal drive and initiative, focus, and flexibility, as well as a willingness to play an active, process management role.

The role has a particular focus on project management providing proactive planning, time management, processes and coordination / communications with internal / external stakeholders necessary to deliver on company-wide goals.

The ideal candidate will be a high-potential leader with a passion to learn and develop and grow their career in Mountain Operations, and a proven track record of demonstrating drive, ambition, learning agility, business acumen, and emotional intelligence.

The Chief of Staff will showcase an ability to partner effectively with SLT members, other chiefs of staffs, and leaders inside and outside of the Mountain Division, in order to drive the agenda;

and the leadership skills to manage complexity and ambiguity, influence / operate at the most senior executive levels, drive process, build trusted relationships across stakeholder groups, leverage outstanding organization and communication skills, and influence effectively to mobilize the organization against an aligned agenda and priorities.

This is a role designed for leaders who want the exposure, accountability and responsibility associated with being involved in the most important issues facing the Mountain Division and Vail Resorts.

Job Specification :

• Outlet : Mountain Division
• Location : Corporate - Broomfield, CO
• The budgeted range starts at $162,700 - $200,000 + annual bonus + equity. Actual pay will be adjusted based on experience
• Shift & Schedule Availability : Full Time, Year Round
• Other Specifics : Hybrid

Job Responsibilities :

Drive

• Gain a deep understanding of the Company’s strategy and drive it by analyzing and understand the Division’s business strategy and high priority goals, and helping to align and prioritize resources to the most critical business priorities.
• Deliver high-impact solutions to the President by filtering information, identifying key issues, defining appropriate work structure, and driving workable recommendations that create value.
• Partner closely with the President to support key areas of work to allow the President to focus on the highest priorities.
• Lead and organize efforts to plan and develop key President-led events to achieve desired outcomes (e.g., management and leadership meetings, off-sites, etc.

ensuring that that all meeting goals and agendas are clear and identified in advance, and that decisions and critical follow-ups are circulated shortly afterward.

Understand and evolve the Mountain Division management system.

Out Front :

• Anticipate the needs of the President and other stakeholders and focus on the most critical objectives to drive progress.
• Think through and prepare President ahead of meetings, interviews, or other external or internal engagements.
• Work closely with Executive Assistant to understand logistical needs and constraints and get out front of potential resource challenges and / or risks and proposed mitigations.
• Develop and manage the plans to ensure we deliver measurable results on-time.
• Ensure timely and consistent communication on all projects to facilitate a clear understanding of ongoing projects and their prioritization.
• Lead production of all board materials for the Division.

Connect :

• Inspire trust and build strong, positive, productive relationships with key stakeholders across a highly matrixed organization.
• Instill a very high level of trust from the President and the Mountain Division SLT in confidentiality and discretion and act as a sounding board, providing an independent perspective.

Develop :

• Create an environment of continual improvement both inside and outside of direct team. Demonstrate the desire and passion to learn and develop, particularly showing an ability to lead through influence versus role authority.
• Elevate :
• Unlock the potential of the Mountain Division leadership teams by designing engagements and ways of working that enable differences to coexist and thrive.
• Help identify and challenging systemic barriers to equity and integrate the work to change those policies and practices into the agenda, to have a lasting and enterprise impact.

Re-Imagine :

• Bring new ideas, methods, and approaches to Vail Resorts and this role.
• Leverage own expertise to challenge the status quo and drive decisions and actions necessary to improve our business processes.
• Prioritize and adapt in a constantly changing business setting and be relentless in a quest for continuous improvement.

Passion :

Demonstrate an unyielding passion for the guest experience, culture, mission and vision. Lead by example and aligned to our values, and inspire others to follow to deliver results the right way.

Job Qualifications :

• 10+ years of relevant work experience including proven ability to successfully lead and oversee critical projects and multi-faceted efforts, including in operations.
• Experience supporting and working with C-level executives in a business environment.
• Experience leading large teams and experience with matrixed environments, leading thru influence.
• Strong business and financial acumen including experience owning a P&L and driving incremental business growth.
• Project / program management and analytical skills with the ability to identify and understand complex problems, make decisions, create plans and solutions, and take action.
• Passion for guest and employee experience.
• Possesses strong interpersonal and relationship building skills with adaptability to work with people from various cultures and areas of the business;

builds and maintains highly effective working relationships; has a comprehensive and well-developed network.

• Strong learning agility who enjoys and excels in environments where he / she must tackle and solve new and increasingly complex strategic business challenges and issues incorporating the newest ideas, technologies, and approaches to business.
• A polished communicator and listener who is comfortable in a visible role; highly effective in both 1 : 1 settings and with large groups.
• Strong coordination capabilities; able to manage resources across the organization, and implement systems for tracking multiple priorities and deadlines (e.

g., board meeting preparation and materials, quarterly business reviews, all-hands meetings, senior management retreats, etc.)

Bachelor’s degree. Degree in business or related field preferred; MBA or other advanced business learning or coursework preferred

The expected Total Compensation for this role is $162,700 - $200,000 + annual bonus + equity. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus :

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a Hybrid’ work environment for Broomfield-based roles where employees must live within 50 miles of the Broomfield office and work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time;

and, accordingly, the Company reserves the right to change its policies and / or require in-person / in-office work or off-site work at any time in its sole discretion.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505258

Reference Date : 09 / 20 / 2024

Job Code Function : Project Management

Job Type : JobType