The Uftring Auto Group consists of eleven automotive franchises at six car dealerships in Peoria, East Peoria, Washington and North Pekin, Illinois.
There are many opportunities for growth in sales, service, finance and insurance, detail, accounting, parts, body shop and customer service.
Our organization also includes two detail facilities, car wash, accounting and marketing departments. Our goal is to exceed our customers' expectations every day with open communication, teamwork and extra effort.
We strive to be good corporate citizens and regularly give back to the communities we serve.
Benefits
Solid and Stable Reputation
Professional Work Environment
Medical Insurance Plan with company participation
Dental Insurance Plan with company participation
Life Insurance Plan
Short Term Disability Insurance
Paid Vacations
Paid Personal / Sick Days
401(k) Plan
Attractive employee discounts on vehicles, parts & service
Paid Holidays
Paid time off for bereavement
Uniforms and Uniform Maintenance Plan with company participation
Safety Boot Reimbursement for qualifying positions
On-Site Health Fairs
Drug Free Environment
Vehicle allowance (sales)
Employee Recognition Program and Incentives
Career Builder Bonus and Incentive Programs for qualifying positions
Continual Advertising and Marketing Campaigns to generate traffic
Quality Products from some of the largest automobile manufacturers in the world
Responsibilities
Maintain customer satisfaction level established by management
Maintain dealership prescribed standard for hours and dollars per repair order
Understand and follow federal, state, dealership, and local regulations
Ensure that all documents are accounted for
Accomplish the forecast that has been established
Schedule and assist walk-in appointments for Lube Desk efficiency
Communicate with customers to determine nature of maintenance needs
Advise customers on the care of their vehicle and the value of maintaining it to manufacturer's standards
Progress checking and selling of needed repairs or services
Be responsible for quality control to ensure that work is completed as requested and to reduce comebacks
Qualifications
Customer service experience
- Efficient with computers
- Ability to receive customers with courtesy, efficiency, and enthusiasm
- Excellent listening skills
- Knowledge of automotive operations
- Sales experience
- Knowledge of Reynolds and Reynolds
- Must have excellent communication skills and be organized and accurate
- Neat, professional appearance
- Valid Illinois driver's license with an acceptable driving record
Hours
Monday through Friday-7 : 00 a.m.
until 5 : 00 p.m.
with rotating day of 8 : 00 a.m.
until 6 : 00 p.m.
Saturday- in rotation : 7 : 30 a.m.
until 12 : 00 p.m.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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