Extraco Banks is seeking
a Full Time Banking Specialist to join our team. This position is located on site in Temple, Texas. Individuals in this position must be able to work a flexible schedule.
Schedules are set based on business need and subject to change.Extraco seeks to build long-term mutually beneficial relationships with our customers.
Relationships are built on trust, respect, listening and understanding. The value of relationships carries over into our individual branch teams.
Positive, productive relationships are vital to maintaining a team environment that produces a superior customer experience every time.
Primary Responsibilities / Necessities
- Strong professional presence
- Proven ability to adapt to change and accept feedback
- Goal and detail oriented
- Ability to count cash with superior accuracy
- Superior communication and interpersonal skills
- Superior customer service skills
- Ability to perform under pressure
- Self-motivated
- Problem solver and quick learner
- Enthusiastic and energetic
- Strong Work Ethic
- Ability to de-escalate customers
- Tech Savvy - Understand iOS and Android Applications
- Current user of Bank Technology i.e. Online Banking, Mobile Deposit Capture :
- Provide superior customer service to all customers
- Process transactions accurately and efficiently
- Assist customers with account inquiries and problem resolution
- Adhere to all bank policies and procedures
- Participate in ongoing training and development
Education :
- High School Diploma required
- College degree preferred.
Experience :
- At minimum 1 year customer service, cash handling, or sales experience required
- Banking experience preferred
- Call Center experience preferred
- Bilingual a plus.
Extraco provides excellent benefits and competitive compensation.
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