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Process Manager

VirtualVocations
El Cajon, California, United States
Full-time

A company is looking for a Process Manager responsible for designing and integrating technical and operational processes.

Key ResponsibilitiesAnalyze business issues and document business requirements to identify best practicesCreate reports to measure key performance indicators and automate manual processesServe as a liaison between accounts, development, and operations to ensure successful project completionRequired QualificationsProject management / implementation experienceSubject matter expert in Agency Operations, Call Center principles, or Automation / TechnologyDemonstrated competency in MS Office tools, including Word, PowerPoint, and ExcelExperience with Sabre GDS is requiredKnowledge of mid-Office tools, such as SAP Compleat, is preferred

23 hours ago
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