Inside Sales - Fireplaces

Job Description

Job Description

Inside sales / order processors primary activities include entering sales orders from information received from multiple sources including : phone, e-mail, web sites or from the outside sales team.

Duties include confirming product specifications, quantities, pricing and scheduling of services such as delivery or installation.

There is a high level of interaction with customers, vendors and other employees in a fast-paced environment.

Essential Functions

• Create sales orders on all incoming orders in a timely basis. Creates and ties purchase orders for stock and non-stock product works with purchasing to ensure proper stock levels.
• May enter orders for service work or delivery. Ensures service parts are ordered, service is scheduled and conducts customer follow-up to ensure work was completed satisfactorily.
• Finalize sales orders by updating order information and completing shipping feedback.
• May be responsible for scheduling installation or service or product.
• May have responsibility for system integrity including maintenance of pricing records, creating new items, tracking and entering / maintaining price quotes.
• Perform clerical duties such as filing, maintenance of reports, housekeeping and other duties as assigned.

Job Requirements

• A minimum of 1 year experience in customer service, inside sales and / or order entry experience
• Experience working with distribution software
• Construction or building materials experience preferred
• Ability to work effectively as a part of a team
• Proficient in Microsoft Office, specifically Work, Excel and Outlook
• Excellent verbal and written communication skills
• Ability to work in a fast-paced dynamic work environment
• Excellent organizational skills and attention to detail

Rio Grande Co. Benefits Program includes a profit-sharing plan, 401(k) plan, 3 medical plans, FREE virtual healthcare, 2 dental plans, vision insurance, health savings accounts, flexible spending accounts, short term disability, long term disability, life insurance, voluntary life insurance, accident insurance, an employee assistance program and other value-added benefits plans.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

Company Description

Rio Grande Co. stands 130+ years strong in the Denver Rocky Mountain region as a viable and innovative business because of its unique and rich history.

Since its founding in the Mile High City, first as a fuel and feed business, and now as a distributor, producer and fabricator of building materials, four generations of the Peterson family;

Erik, Elmer, Donald and Bruce have guided the company’s remarkable development, growth and contribution to the building of our Colorado communities.

Company Description

Rio Grande Co. stands 130+ years strong in the Denver Rocky Mountain region as a viable and innovative business because of its unique and rich history.

Since its founding in the Mile High City, first as a fuel and feed business, and now as a distributor, producer and fabricator of building materials, four generations of the Peterson family;

Erik, Elmer, Donald and Bruce have guided the company’s remarkable development, growth and contribution to the building of our Colorado communities.