Associate Support Technician

A company is looking for an Associate Support Technician to provide technical support for internal users.

Key Responsibilities

Install, configure, maintain, and troubleshoot device and application delivery technologies

Package and ship IT equipment to employees, and manage device provisioning and decommissioning

Act as a liaison with business units to gather requirements and deliver appropriate technology solutions

Required Qualifications

Experience with device pre-provisioning and decommissioning

Skill in identifying and resolving hardware and software issues

Ability to work effectively in teams and ensure security and privacy measures

Must be able to work remotely with a high-speed internet connection in the United States

Advanced technical understanding of hardware and software is preferred