Business Continuity Manager.

As the Manager of Business Continuity Management (BCM) within the CLEAR GRC team, you will report directly to the VP of GRC.

Your primary responsibility will be to execute & maintain the business continuity planning lifecycle & strategy for CLEAR.

What you will do :

• Implement & deploy tailored strategies across all critical business functions enterprise-wide
• Collaborate with various functions & partners to develop, maintain, & enhance Business Continuity Plans & procedures
• Prioritize & elevate resource needs to enhance recovery time & ensure business application & infrastructure resiliency
• Facilitate annual exercises, including walkthroughs, tabletops, simulations, & full-scale tests, in coordination with IT disaster recovery
• Ensure alignment with policies, standards, & procedures in all deliverables
• Support incident management activities during disruptive events as required
• Drive commitment, ownership, accountability, & results for Business Continuity Planning with business stakeholders
• Foster a resilience culture through planning, education, training, & analytics
• Proactively identify, prioritize, & document critical business functions throughout the business continuity planning lifecycle
• Design & implement recovery strategies to minimize disruptions to CLEAR operations
• Validate, test, & identify recovery strategy gaps, communicating results to leadership
• Coordinate alignment between business continuity & incident management teams for successful operation recovery within acceptable downtime
• Monitor & track annual compliance, regulatory, & reporting requirements
• Generate regular & annual compliance reports, metrics, & trend analyses
• Coordinate business participation in annual testing & planning activities with the Disaster Recovery team
• Provide support for incident management team activations when required
• Plan workloads effectively & deliver on commitments
• Build rapport & gain respect & cooperation from technology & business leaders

Who you are :

• Minimum 5+ years of leadership experience in enterprise-level programs
• 5+ years of experience in crisis management, business continuity, & disaster recovery
• 2+ years of project management experience
• Strong creative thinking, proactive, & independent problem-solving skills
• Excellent communication & influencing abilities across all management levels
• Proficiency in facilitating meetings, preparing reports, & managing data
• Self-motivated, results-oriented, & analytical thinker
• Comfortable with data-driven solutions & presentations
• Exceptional organizational & delegation skills
• Effective stakeholder communication & management skills
• Ability to remain calm in challenging situations
• Strong interpersonal & indirect influencing skills
• Comfortable in ambiguous situations & dynamic environments
• Action-oriented with ethical behavior, integrity, & trust-building

Technical Skills :

• Hands-on experience with the full business continuity management lifecycle
• Risk assessment (RA) expertise
• Designing recovery strategies meeting RTO / RPO & SLAs
• Knowledge of business continuity, disaster recovery best practices, policies, & procedures
• Extensive understanding of project management, software implementation, & application development
• Familiarity with computer operating systems, networking, data communications technology, IT strategy, & planning
• Knowledge of IT disaster recovery & business recovery planning
• Understanding of IT standards & best practices such as NIST, HIPAA, PCI, & Federal DHS guidance

How You'll be Rewarded :

At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier.

Our hybrid work environment provides flexibility. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption / surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match.

The base salary range for this role is $120,000 - $160,000, depending on levels of skills & experience.

The base salary range represents the low & high end of CLEARs salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience & performance.

The range listed is just one component of CLEARs total compensation package for employees & other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling.

With more than 15+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel.

Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job.

Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.