Job Description
Job Description
POSITION SUMMARY :
The Risk Coordinator is responsible for managing and overseeing projects, activities, and operations related to all aspects of safety and risk management for the organization.
The main objectives of the role are to reduce resident and employee accidents and financial losses by creating and promoting a culture of safety for residents, guests, employees, and property while protecting the reputation of the property and the company.
This includes management of resident liability and property loss claims, workers’ compensation administration, and company safety and compliance training.
The role demands an initiative-taking approach to identifying risks, implementing preventive measures, and resolving claims efficiently to minimize budgetary impact.
The specialist will collaborate closely with operations leadership, Human Resources, Resident and Community Safety, Communications team, and legal counsel to ensure compliance with all safety regulations and policies.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :
- Collect all copies of incident reports, evaluate the report, and collect supporting documentation for the file if there is a chance of a claim or lawsuit.
- Evaluate the report to determine if it needs to be reported to insurance or in the case of a crime, review and determine if a letter needs to be sent to residents.
Then provide what letter is being sent to the resident.
- When claims or lawsuits occur, coordinate the gathering of defensive information for insurance or attorney.
- Modification / accommodations request, evaluate all requests to make sure they are responded to properly.
- Fair housing claims, coordinate the gathering of information for the attorney if the property receives a claim.
- Ensures that when legal or insurance is involved responsible for staying on top of communication and ensuring everything is moving forward in a timely fashion.
RELATED JOB COMPETENCIES :
- Communication - Clearly conveying information and ideas verbally or written.
- Collaboration Works effectively and cooperatively with others establishing and maintaining good working relationships.
- Analytical Use logical reasoning to understand.
MINIMUM QUALIFICATIONS :
- Bachelor’s degree in business, Risk Management, or a related field.
- Minimum of 3 years of experience in risk management or a similar role within the hospitality or retail industry.
- Working knowledge of ANSI, OSHA, ASTM, ACCT, VADR, and other applicable regulatory and permitting requirements.
- Strong analytical skills with an emphasis on loss data analysis.
- Attention to detail and follow-up.
- Proficient in Microsoft Office, with a focus on Excel for data analysis.
- Excellent communication skills, both written and verbal, for effective interaction with all levels of company staff, guests, and external partners.
- Ability to manage multiple projects and prioritize tasks.
- Must be able to travel up to 25%.
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