Senior Business Process Engineer

Your career is important to Cambium Learning Group!

You are more than just an employee of Cambium Learning Group. We value you and your contributions to this company and look forward to seeing you further your career with us!

Job Overview

As a Senior Business Process Engineer, you will play a crucial role in analyzing, designing, and implementing efficient business processes to drive organizational effectiveness and improve operational efficiency.

You will lead cross-functional teams, collaborate with stakeholders, and leverage your expertise in process improvement methodologies to optimize workflows and enhance business performance.

Job Responsibilities

Process Analysis and Mapping :

• Evaluate existing business processes to identify areas for improvement.
• Document current processes through detailed process maps, workflows, and diagrams.
• Analyze process performance metrics to assess efficiency and effectiveness.

Process Design and Optimization :

• Design new business processes or re-engineer existing ones to optimize performance.
• Develop and implement process improvement strategies to enhance productivity and reduce costs.
• Collaborate with stakeholders to define process requirements and objectives.

Change Management :

• Lead change initiatives by effectively communicating process changes and their impact to stakeholders.
• Develop training materials and conduct training sessions to ensure successful implementation of new processes.
• Address resistance to change and foster a culture of continuous improvement.

Technology Integration :

• Identify opportunities to leverage technology solutions for process automation and optimization.
• Work closely with IT teams to implement software tools and systems that support business processes.
• Ensure alignment between business requirements and technology solutions.

Performance Monitoring and Reporting :

• Establish key performance indicators (KPIs) to measure the effectiveness of business processes.
• Monitor process performance and identify opportunities for further optimization.
• Prepare and present regular reports on process improvement initiatives and their impact on business outcomes.

Cross-functional Collaboration :

• Collaborate with departments across the organization to understand their unique process needs and challenges.
• Facilitate cross-functional teams to drive process improvement projects and initiatives.
• Build strong relationships with stakeholders to foster collaboration and support for process improvement efforts.

Job Requirements

• Bachelor's degree in Business Administration, Engineering, or other related disciplines. Master’s degree preferred.
• 5+ years of experience in business process engineering, process improvement, or related field.
• Proven track record of successfully leading process improvement initiatives from conception to implementation.
• Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making.
• Excellent project management skills with the ability to prioritize tasks, manage timelines, and deliver results.
• Proficiency in process modeling tools (e.g., Visio, Lucidchart) and project management software.
• Exceptional communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Certification in Lean Six Sigma or other process improvement methodologies is a plus.

An Equal Opportunity Employer