Business Execution Consultant I - Tech Support
Onsite Charlotte, NC
Shift Options : Monday - Friday 9 : 00AM - 6 : 00PM (OR) 11 : 00AM - 8 : 00PM
12-month Contract (W2), Weekly Pay (40 hours / week)
Desired Start Date : 9 / 30 / 2024
Calculated Hire is in search of a Business Execution Consultant I - Tech Support for our Fortune 100 Financial Services company.
You will be responsible for the following components :
Job Description :
- Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups.
- Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities.
- Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives.
Required Qualifications :
- 6+ months of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, and / or education.
- Broad Technical Exposure
- Experience working in a technical support role, preferably in a call center.
- Strong Communication Skills
- Customer Service experience
- Phone and Written Communication Skills
- Answering calls and emails.
- Phone Support Background
- Microsoft Office
- Proficient PC Skills
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