Job Description
Job Description
Description : About Us
About Us
At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management.
Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Concert Hospitality has an amazing opportunity as a Director of Operations.
You should join our team if you...
- Believe in a service and delivery experience that encompasses all 5 senses.
- Have a winning mindset and believe that you are the owner of your success.
- Want to work for a company that understands that life is in the details and every touchpoint matters.
- Embrace exploration and have a desire to learn and create.
- Want to be involved in a storytelling experience, from our Experience Curators to our guests.
You're a great fit for this role if you love...
- Assisting the General Manager in leading departmental teams in development and implementation of property-wide strategies
- Reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing program improvement
- Providing leadership to all hotel curators and inspiring them to achieve the hotel’s customer service goals and objectives
- Promoting teamwork among all management and staff
- Assists with interviewing, selection, training, scheduling, coaching and support of curators, ensuring they perform in accordance with established hotel standards and consistent with our hotel core values
We're excited to have you join us because you...
- Have (5) five or more years in leadership role in this or related field
- Are a serious contender for upward mobility potential; to pivot to the GM role in one (1) to three (3) years
- Possess strong leadership and team-building skills.
- Are adept at developing and implementing successful hotel operation strategies.
- Have a proven track record of achieving and exceeding hotel targets.
- Are an exceptional communicator and negotiator.
- Are passionate about creating memorable guest experiences and understand how the operations impact the overall guest journey.
Here's the Core of Concert Hospitality : We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know This job posting is intended to describe the general nature and level of work being performed by people assigned to this job.
It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer.
Requirements :
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