Clerk, Returns (Cab Tech)

Job Description

The Clerk, Returns position provides administrative support for the delivery, receipt, processing, and shipping of returns merchandise.

RESPONSIBILITIES / DUTIES

Resolves all customer returns.Unpacks returned product and tests the products.Ensures returned product is placed back into the warehouse system using the appropriate return policies and procedures.

Determines whether the returned product is sent back to normal stock, to Used, or to the repairs department.Sorts and moves returned product back to racks, shelves, or bins according to current returns guidelines.

Unloads inbound returns trailers and sorts returned items.Other duties as assigned.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

Mental Functions :

Refers to positions where the incumbent performs the required tasks independently. The incumbent may perform duties in the areas of technical support, design and analysis, and can be required to make recommendations.

The person holding such a position may also exercise supervisory responsibilities, but not on a regular and ongoing basis.

Work is performed under the general supervision of an immediate supervisor, who reviews the completed work in order to assess the degree of judgment and compliance with standards.

Physical Functions :

Standing 10%, Walking 10%, Sitting 80%

• Continuous mental and / or visual attention required. The work is either repetitive or diversified, requiring constant alertness to monitor the process.
• Must be flexible to working overtime, which is sometimes mandatory.

LANGUAGE SKILLS

Must be able to speak, read, write, and comprehend English.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

All employment decisions are based on valid job related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.

You can request reasonable accommodation by calling 1 818-735-8800 ext. 2862 or by sending an email to .

Requirements

• 1 year of relevant work experience
• Novice proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Novice proficiency with standard business applications such as the internet and email with an aptitude to learn systems used in an automated warehouse environment (PkMS, Smart Info, etc.).
• Novice knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, spreadsheet creation, and other office procedures and terminology.
30+ days ago