CIS Analyst (Non-RN)- Full Time - Day Shift -Ukiah Valley

Job Summary :

Performs a variety of duties relating to Clinical Information Systems (CIS) applications including the design, build, implementation, and support of CIS software and related processes.

Works with project and support teams to ensure appropriate development, training, support and evaluation of CIS applications.

Job Requirements :

Education and Work Experience :

• Associate’s / Technical Degree or equivalent combination of education / related experience : Required
• Bachelor's Degree : Preferred
• Three years' technical experience : Preferred
• Two years' experience in a healthcare setting : Preferred
• Experience working with clinical information systems or system implementation teams for complex projects and / or application development : Preferred

Essential Functions :

Maintains moderately complex software utilizing established standards and departmental protocols, to meet user requests / specifications.

Evaluates user requests for special enhancements to clinical systems. Works with customers to gather specifications for the purchase, development, and installation of clinical systems.

Maintains service level agreements with various end-user departments and enterprise business units.

Coordinates analysis of documentation and workflows in departments, and designs / redesigns system components to support appropriate workflows.

Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs needs assessment for complex workflows, customers, and / or clinical areas.

Analyzes and documents reporting needs of end users. Identifies potential process- and / or department-specific risks and assist in strategies to mitigate or resolve them.

Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and related projects.

Researches, documents, and facilitates resolution to issues reported by end-users. Tests clinical software per checklist guidelines and participates in the development of test scenarios.

Collaborates with technical teams to define hardware / network requirements and to research and problem-solve technical issues.

Presents training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it.

Periodically assesses how users are progressing with their use of clinical applications and assist with optimization training to further develop user proficiency, efficiency, and satisfaction.

Leads optimization activities to ensure staff effectively use the systems.

Participates in development of best practice standards. Facilitates initiatives to support change management within impacted departments across the enterprise.

Develops and monitors measurements of process improvements, including those enabled by standardized workflows. Participates in measurement of performance as required.

Identifies potential areas where policies / procedures require development or change.

Performs other job-related duties as assigned.

Organizational Requirements :

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc.

as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.