General Manager

Miguel's Jr
Norco, California, United States
Full-time

Join Miguel’s Family!

Do you believe food is more than just a meal? At Miguel’s, we're passionate about creating memorable experiences through delicious food and genuine hospitality.

We're searching for enthusiastic team members who share our Why : to share the love with everyone we serve.

We're looking for someone who :

  • Has a contagious smile & a passion for creating positive experiences.
  • Excels at communication and building rapport with guests.
  • Thrives in a team environment and is always willing to help.
  • Maintains a positive and can-do attitude.
  • Has flexible availability, including nights and weekends (a plus!).

We offer :

  • Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL) Paid Sick Leave
  • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
  • Company Paid Life Insurance
  • 401(k) Plan with up to 4% Company Match
  • One Year Anniversary Day
  • Free Employee shift meal

General Manager Position Summary :

General Manager is the Front and Back of the House team’s leader and has full

business responsibility for a QSR restaurant. S / he represents the brand and

business within the community and builds and internally develops his / her team

comprising of AGM, Shift Supervisors, and restaurant team members covering BOH

and FOH responsibilities.

Essential Duties and Responsibilities

Drives combined team

performance in BOH and FOH towards daily excellence in execution and great

guest service.

Creates a positive work

environment across the team and in the work environment to promote sales

and retention of top talent.

Manages the financial and

operational performance of the business to meet and exceed the locations

and overall company’s goals / metrics (as currently represented by its

Business Scorecard).

Promotes guest service

proactively and represents the company on guest recovery regarding

restaurant-level issues / complaints

Actively and constantly

sources, solicits, interviews, and selects top talent from an ongoing pool

of external, internal, and referred candidates to fulfill current and

future needs.

Leads by example through formal

performance management, training, coaching, and positive role modeling of

service, company policies and procedures, and brand standards.

Maintains a safe, secure, and

healthy environment by establishing, following, and enforcing sanitation

standards and procedures, complying with legal regulations; securing

revenues; developing and implementing disaster plans; maintains security

and sprinkler systems, parking lot, and walkway.

Completes other duties as

assigned by Area Manager

Obtain a SERV Safe

Certification within 90 days of hire

Requirements

Must have at least 2 years of experience

in a previous supervisory / management role with the QSR with some if not

total P&L responsibilities / impact

Proven ability to lead, manage

and motivate a team

Proficiency in oral and written

communication to effectively be a team leader and member with

predominantly English-speaking guests and team members

Intermediate computer skills

including MS Office : (Excel, Word, Outlook, and Excel)

High School Diploma or

Equivalent

Additional Info

Physical Demands and Work Environment :

The physical demands and work

environment characteristics described here are representative of those

that must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform essential functions.

  • Physical demands : While
  • performing the duties of this job, the employee is required to stand;

walk; reach with hands and arms; climb stairs; balance; stoop, kneel,

crouch, or crawl; talk or hear; taste or smell. The employee must

occasionally lift and / or move up to 50 pounds. Specific vision

abilities required by the job include close vision, distance vision, color

vision, peripheral vision, depth perception, and the ability to adjust

focus.

Work environment : While

performing the duties of this job, the employee is exposed to whether

conditions prevalent at the time. The noise level in the work

environment is usually moderate and consistent with a restaurant

environment

Job Details :

  • Career Advancement / Career Plan : We promote heavily from within.
  • 30+ days ago
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