EAP Call Center Representative

VirtualVocations
Durham, North Carolina, United States
Full-time
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A company is looking for a PRN EAP Call Center Representative.Key Responsibilities : Offering a client-centric experience connecting callers to appropriate resourcesScreening for potential risk concerns and facilitating connections to licensed professionalsProviding outreach on routine cases to verify service connectionRequired Qualifications : Bachelor's degree in Social Work, Psychology, or related healthcare field and 1-3 years of experience;

OR high school diploma and 3-5 years of experience in healthcare or customer serviceStrong computer and keyboarding skillsAbility to talk and type simultaneouslyUS Citizenship and ability to pass background checks

1 day ago
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